Adding User or Group Failed

Sent when a user cannot add a new user or a new user group. For more information, see Configuring Users.

General Information

Event ID: 31210

Event message details: Failed to add a user or a group: <UserName> | <GroupName>

Severity: Warning

Parameters

Parameter Name

Description

Example

ID

User ID or group ID.

ID="94ef735b-c211-4734-8cf8-70bf175491ae"

Name

User name or group name.

Name="TECH\user2"

ChangesXML

Updated data in the XML format.

ChangesXML="<changes><object id="94ef735b-c211-4734-8cf8-70bf175491ae" name="TECH\user2" assignedRoleName="Veeam Backup Viewer" /></changes>"

UserName

Name of the user who performed an operation.

UserName="TECH\user1"

UserFullInfo

Detailed information about the user who performed an operation. Includes the following data:

  • fullName — the user name
  • loginType

UserFullInfo="<ModifiedUserInfo fullName="TECH\user1" loginType="0" />"

VbrHostName

Backup server name. Can be a DNS name, an FQDN or an IP address.

VbrHostName="vbrsrv01.tech.local"

VbrVersion

Veeam Backup & Replication version.

VbrVersion="12.3.1.1139"

Version

Event version (service parameter).

Version="1"

Description

Event message details.

Description="Failed to add a user or a group: [TECH\user2]"

Syslog Message Example

1 2025-03-20T16:33:09.110877+02:00 VBRSRV01 Veeam_MP - - [origin enterpriseId="31023"] [categoryId=0 instanceId=31210 ID="94ef735b-c211-4734-8cf8-70bf175491ae" Name="TECH\user2" ChangesXML="<changes><object id="94ef735b-c211-4734-8cf8-70bf175491ae" name="TECH\user2" assignedRoleName="Veeam Backup Viewer" /></changes>" UserName="TECH\user1" UserFullInfo="<ModifiedUserInfo fullName="TECH\user1" loginType="0" />" VbrHostName="vbrsrv01.tech.local" VbrVersion="12.3.1.1139" Version="1" Description="Failed to add a user or a group: [TECH\user2]"]

Page updated 4/4/2025

Page content applies to build 12.3.1.1139