This is an archive version of the document. To get the most up-to-date information, see the current version.

Requirements

Before you install Veeam App for ServiceNow, check the following requirements.

Licensing

Veeam App for ServiceNow is provided free of charge. For Veeam Backup & Replication, you must have a Veeam Data Platform Universal License — Advanced or Premium edition.

Dependencies

  • Request the app from the ServiceNow Store to display it in the Application Manager. For more information, see this ServiceNow article.
  • Activate the ServiceNow IntegrationHub Professional Pack Installer plug-in for your ServiceNow instance. For more information, see this ServiceNow article.
  • If you use a Windows-based Veeam Backup & Replication server, enable PowerShell Remoting to manage unstructured data backups.