Starting, Stopping and Retrying Jobs

You can start, stop and retry VM, computer, database and file jobs without accessing the managed backup servers. For example, if a backup job failed, you can manually retry or start this job in Veeam Service Provider Console to avoid data loss.

Starting Jobs

To start one or more Veeam Backup & Replication jobs:

1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

2. In the menu on the left, click Backup Jobs.
3. Open the necessary tab:

• Virtual Machines > Virtual Infrastructure — select this tab to start VM protection jobs (Backup, Replication, VMware Cloud Director replication, SureBackup, Backup copy, Backup to tape, VM copy, Storage snapshot)
• File Shares > Virtual Infrastructure — select this tab to start file protection jobs (File share backup, File share backup copy, File copy, File to tape)
• Computers > Managed by Backup Server — select this tab to start jobs for Veeam backup agents managed by client Veeam Backup & Replication servers (Backup, Backup copy, SureBackup)

4. Select the necessary jobs in the list.
5. At the top of the list, click Start.

Alternatively, you can right-click the necessary job and select Start.

Stopping Jobs

To stop one or more running Veeam Backup & Replication jobs:

1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

2. In the menu on the left, click Backup Jobs.
3. Open the necessary tab:

• Virtual Machines > Virtual Infrastructure — select this tab to stop VM protection jobs (Backup, Replication, VMware Cloud Director replication, SureBackup, Backup copy, Backup to tape, VM copy, Storage snapshot)
• File Shares > Virtual Infrastructure — select this tab to stop file protection jobs (File share backup, File share backup copy, File copy, File to tape)
• Computers > Managed by Backup Server — select this tab to stop jobs for Veeam backup agents managed by client Veeam Backup & Replication servers (Backup, Backup copy, SureBackup)

4. Select the necessary jobs in the list.
5. At the top of the list, click Stop.

Alternatively, you can right-click the necessary job and select Stop.

6. In the Stop Job window, select how you want to stop the job:

• Click Gracefully, if you want Veeam Backup & Replication to produce a new restore point only for those workloads that have already been processed and for workloads that are being processed at the moment.
• Click Immediately, if you want Veeam Backup & Replication to produce a new restore point only for those workloads that have already been processed by the time you stop the job.

Retrying Jobs

To restart one or more failed Veeam Backup & Replication jobs:

1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

2. In the menu on the left, click Backup Jobs.
3. Open the necessary tab:

• Virtual Machines > Virtual Infrastructure — select this tab to retry VM protection jobs (Backup, Replication, VMware Cloud Director replication)
• File Shares > Virtual Infrastructure — select this tab to retry file share backup jobs

4. Select the necessary jobs in the list.
5. At the top of the list, click Retry.

Alternatively, you can right-click the necessary job and select Retry.