This is an archive version of the document. To get the most up-to-date information, see the current version.

Installing Updates

To download and install new product versions and available package updates, you can use either of the following options:

Install updates immediately
Schedule update installation

You can also set a reminder to send update notifications.

Important

Consider the following:

You can update the standalone backup appliance using the Veeam updater service only. Updating of the backup appliance manually is not supported.
You can update the backup appliance managed by a Veeam Backup & Replication server from the Veeam Backup & Replication console as described in the Integration with Veeam Backup & Replication Guide, section Upgrading Appliances. Updating managed backup appliances using the Veeam updater service is not supported.

Installing Updates

Important

Before you install a product update, make sure all backup policies are disabled and restore tasks are finished. Otherwise, the update process will interrupt running activities, which may result in data loss.

To download and install available product and package updates:

Open the Veeam Updater page:

Switch to the Configuration page.
Navigate to Support Information.
Switch to the Updates tab.
Click Check and View Updates.

On the Veeam Updater page, do the following:

In the Updates are available for this system section, select check boxes next to the necessary updates.
In the Choose action section, select the Install updates now option, select the Reboot automatically after install if required check box to allow Veeam Backup for Microsoft Azure to reboot the backup appliance if needed, and then click Install Updates Now.

Note

The updater may require you to read and accept the Veeam license agreement and the 3rd party components license agreement. If you reject the agreements, you will not be able to continue installation.

Veeam Backup for Microsoft Azure will download and install the updates; the results of the installation process will be displayed on the History tab. Keep in mind that it may take several minutes for the installation process to complete.

Note

When installing product updates, Veeam Backup for Microsoft Azure restarts all services running on the backup appliance, including the Web UI service. That is why Veeam Backup for Microsoft Azure may log you out when the update process completes.

Scheduling Update Installation

You can instruct Veeam Backup for Microsoft Azure to automatically download and install available product versions and package updates on a specific date at a specific time:

On the Veeam Updater page, in the Updates are available for this system section, select check boxes next to the necessary updates.
In the Choose action section, do the following:

Select the Schedule updates installation option and configure the necessary schedule.

Important

When selecting a date and time when updates must be installed, make sure no backup policies are scheduled to run at the selected time. Otherwise, the update process will interrupt the running activities, which may result in data loss.

Select the Reboot automatically after install if required check box to allow Veeam Backup for Microsoft Azure to reboot the backup appliance if needed.
Click Schedule Updates.

Veeam Backup for Microsoft Azure will automatically download and install the updates on the selected date at the selected time; the results of the installation process will be displayed on the History tab.

Setting Update Reminder

If you have not decided when to install available product versions and package updates, you can set an update reminder — instruct Veeam Backup for Microsoft Azure to send an update notification later.

To do that, on the Veeam Updater page, in the Choose action section, do the following:

Select the Remind me later option and choose when you want to receive the reminder.

If you select the Next Week option, Veeam Backup for Microsoft Azure will send the reminder on the following Monday.

Click Remind me later.