This guide is for service providers who still use the legacy Service Provider Portal for Microsoft 365 until migration to the new Veeam Data Cloud portal is complete. For migration details, see Migration of Existing Customers to the New Veeam Data Cloud Portal. If you already use the new portal, click here for the correct guide.

Self-Service Data Restore

Your customers can perform a restore operation themselves and may require your support to complete the restore process successfully. For more information on how to work with restores in the customer portal, see the Performing Restore section of the Veeam Data Cloud for Microsoft 365 User Guide.