This is an archive version of the document. To get the most up-to-date information, see the current version.

Veeam Backup & Replication Alarms

This section describes predefined alarms for Veeam Backup & Replication infrastructure components:

Enterprise Manager

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Veeam Backup Enterprise Manager connection failure

State does not equal Connected.

Error

Automatic

Veeam ONE failed to connect to Veeam Backup Enterprise Manager.

 

Veeam Backup & Replication Server

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Agent backup job state

State of an agent backup job equals Warning.

Warning

Automatic

One or more computers failed to back up successfully.

State of an agent backup job equals Failed.

Error

Agent backup policy session state

State of a backup policy session equals Warning.

Warning

Automatic

One or more computers failed to back up successfully.

State of a backup policy session equals Failed.

Error

Backup Copy Job exceeded data transfer window

Based on event
VeeamBpCopyJobNetworkWindowExceededEvent.

Error

Manual

One or more backup copy jobs exceeded defined window, and data transfer between source and target backup repositories has been stopped.

Backup Copy job state

State of an backup copy job equals Warning.

Warning

Automatic

One or more objects could not be successfully copied from the backup repository.

State of an backup copy job equals Failed.

Error

Backup Copy RPO

Restore point copy is missing according to job schedule.

Error

Automatic

One or more backups was not successfully copied to the secondary repository within the defined RPO interval.

Backup job disabled

Job is disabled for more than 12 hours.

Warning

Automatic

Job is in a disabled state for more than allowed time period.

Backup job failed to create storage snapshot

Based on event
VeeamBpJobFailedToCreateStorageSnapshotEvent.

Warning

Manual

Integrated storage failed to create storage snapshot initiated by Veeam backup job.

Backup job state

State of a backup job equals Warning.

Warning

Automatic

One or more VMs failed to back up successfully.

State of a backup job equals Failed.

Error

State of a Nutanix backup job equals Warning.

Warning

State of a Nutanix backup job equals Failed.

Error

Cloud backup policy session state

Status of a cloud backup policy session equals Warning.

Warning

Automatic

Policy finished with warning or error.

Status of a cloud backup policy session equals Error.

Error

NAS Backup job state

State of a file-level backup job equals Warning.

Warning

Automatic

One or more file sources failed to back up successfully.

State of a file-level backup job equals Failed.

Error

File copy job state

State of a file copy job equals Warning.

Warning

Manual

One or more files failed to be transferred to the destination folder.

State of a file copy job equals Failed.

Error

Job exceeded backup window

Based on event
VeeamBpJobWindowExceededEvent.

Error

Manual

One or more jobs exceeded allowed backup window and has been terminated.

License expiration date

Based on event
VeeamBackupServerLicenseExpiration.

Warning

Automatic

Veeam Backup & Replication license expired.

Based on event
VeeamBackupServerLicenseChanged.

Resolve

Based on event
VeeamBackupServerLicenseExpirationResolve.

Resolve

Max allowed job duration

Job duration is more than 480 minutes.

Error

Manual

Job has exceeded its allowed execution time.

Job duration is more than 120 minutes.

Warning

Veeam AHV proxy connection failure

Nutanix AHV cluster connection failure.

Error

Automatic

Veeam Backup & Replication server lost connection to proxy appliance on a Nutanix AHV cluster.

Quick Migration job state

Based on event
VeeamBpQMigrationSessionWarningEvent.

Warning

Automatic

One or more VMs failed to migrate to another host.

Based on event
VeeamBpQMigrationSessionErrorEvent.

Error

Replication job state

State of a replication job equals Warning.

Warning

Automatic

One or more VMs failed to replicate successfully.

State of a replication job equals Failed.

Error

Restore activity

Based on event
290 Veeam MP.

Information

Automatic

Restore session sterted.

Support expiration date

Based on event
VeeamBackupServerLicenseSupportExpiration.

Warning

Automatic

Veeam Backup & Replication prepaid support contract expired.

Based on event
VeeamBackupServerLicenseChanged.

Resolve

Based on event
VeeamBackupServerLicenseSupportExpirationResolved.

Resolve

SureBackup job state

State of a SureBackup job equals Warning.

Warning

Automatic

One or more VMs could not be successfully verified.

State of a SureBackup job equals Failed.

Error

Suspicious increment backup size

One of 3 last backup job increment sizes is above 150% of configured threshold.

Warning

Automatic

Newly created restore point size is significantly different from the previously created ones.

One of 3 last backup job increment sizes is above 200% of configured threshold.

Error

One of 3 last agent backup job increment sizes is above 150% of configured threshold.

Warning

One of 3 last agent backup job increment sizes is above 200% of configured threshold.

Error

One of 3 last agent backup policy increment sizes is above 150% of configured threshold.

Warning

One of 3 last agent backup policy increment sizes is above 200% of configured threshold.

Error

Tape job state

Status of the file to tape backup job equals Warning.

Warning

Manual

One or more VMs or files failed to be transferred to the tape device.

Status of the file to tape backup job equals Failed.

Error

Status of the backup to tape job equals Warning.

Warning

Status of the backup to tape job equals Failed.

Error

Veeam Backup & Replication Server connection failure

State does not equal Connected.

Error

Automatic

Connection to Veeam Backup & Replication server failed.

Veeam Broker Service state

Based on event
VeeamBackupServerBrokerServiceDownEvent.

Warning

Automatic

Veeam Broker Service that interacts with virtual infrastructure to collect and cache its topology is not started and not working properly.

Based on event
VeeamBackupServerBrokerServiceDownEvent.

Resolve

Based on event
VeeamBackupServerBrokerServiceDownEvent.

Resolve

 

Repository

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Backup repository connection failure

State equals Not accessible for more than 5 minutes.

Error

Automatic

Veeam Backup & Replication server lost connection to the backup repository.

State equals Partially accessible for more than 5 minutes.

Warning

Backup repository free space

Free space is below 5%.

Error

Automatic

Backup repository is low on free space.

Free space is below 10%.

Warning

Backup repository version is out-of-date

Component version mismatch.

Warning

Automatic

Veeam backup repository version does not match the version of Veeam Backup & Replication server.

 

Proxy

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Backup proxy connection failure

State does not equal Accessible for more than 5 minutes.

Error

Automatic

Veeam Backup & Replication server lost connection to the proxy server.

Backup proxy version is out-of-date

Component version mismatch.

Warning

Automatic

Veeam backup proxy version does not match the version of Veeam Backup & Replication server.

 

WAN Accelerator

Alarm Name

Event/Condition

Severity

Resolve Action

Description

WAN accelerator connection state

State does not equal Accessible for more than 5 minutes.

Error

Automatic

Veeam Backup & Replication server lost connection to the WAN accelerator

WAN accelerator version is out-of-date

Component version mismatch.

Warning

Automatic

Veeam WAN accelerator version does not match the version of Veeam Backup & Replication server.

 

Tape Server

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Tape server connection state

State does not equal Accessible for more than 5 minutes.

Error

Automatic

Veeam Backup & Replication server lost connection to the tape server.

Tape server version is out-of-date

Component version mismatch.

Warning

Automatic

Veeam tape server version does not match the version of Veeam Backup & Replication server.

 

Cloud Repository

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Cloud repository free space

Free space is below 10%.

Warning

Automatic

Cloud repository is low on available free space.

Free space is below 5%.

Error

Cloud repository lease expiration date

14 days to lease expiration.

Warning

Automatic

Cloud repository lease time is about to expire.

0 days to lease expiration.

Error

VM backups in cloud repository

Number of stored VMs is above the specified threshold.

Warning

Automatic

Number of VMs stored in the cloud repository is above the defined threshold.

 

Cloud Gateway

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Cloud gateway connection state

State does not equal Accessible for more than 5 minutes.

Error

Automatic

Veeam Backup & Replication server lost connection to the cloud gateway.

Cloud gateway version is out-of-date

Component version mismatch.

Warning

Automatic

Veeam cloud gateway version does not match the version of Veeam Backup & Replication server.

Intelligent Diagnostics

List of intelligent diagnostics alarms depends on the set of installed signatures. For details, see Veeam Intelligent Diagnostics.