This is an archive version of the document. To get the most up-to-date information, see the current version.

Checking for Updates

To stay aware of Veeam Service Provider Console updates and patches, you can configure notifications or check for updates manually. Updates eliminate the risk of using out-of-date components and enhance your work experience with the product.

Required Privileges

To perform the task, a user must have the following role assigned: Portal Administrator.

Configuring Update Notifications

To enable notifications about new product versions and updates:

  1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

  1. At the top right corner of the Veeam Service Provider Console window, click Configuration.
  2. In the configuration menu on the left, click Support Information.
  3. In the Product Updates section, switch the Automatically check and notify me on available updates toggle to On.

Veeam Service Provider Console will connect to the Veeam Update Notification Server and collect information about available updates every 24 hours. If new product versions, patches and updates are available, Veeam Service Provider Console will inform you about them with the pop-up notification. This notification is visible to all users with the Portal Administrator role.

Checking for Updates Manually

To manually check if new product versions and updates are available:

  1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

  1. At the top right corner of the Veeam Service Provider Console window, click Configuration.
  2. In the configuration menu on the left, click Support Information.
  3. In the Product Updates section, click the Check for Updates button.

Veeam Service Provider Console will connect to the Veeam Update Notification Server and collect information about available updates. If new product versions, patches and updates are available, Veeam Service Provider Console will inform you about them with the pop-up notification. This notification is visible to all users with the Portal Administrator role.