Async Action Settings

Results of an async action are stored on a server for a limited period of time. You can change duration of this time period either on the REST API site and on the server site.

To configure async action timeout on the REST API site, on the Veeam Service Provider Console server, go to the \Veeam\Service Provider Console\RestAPI directory and open the appsettings.json file. The AsyncAction section of the file contains the following parameters:

• ResultExpirationTime — time period during which results of successfully processed actions are kept. The default value is 5 minutes.
• FailureExpirationTime — time period during which error results of actions are kept. The default value is 1 hour.
• TimerResolution — interval between action status checks. Defines the smallest unit for other async action parameters. The default value is 1 minute.

To configure async action timeout on the server site, on the Veeam Service Provider Console server, go to the \Veeam\Service Provider Console\ApplicationServer directory and open for edit the Veeam.MBP.Service.exe.config file. The appSettings section of the file contains the following parameters:

• restMaxParallelActions — maximum number of actions that can be processed simultaneously. The default value is 4.
• restActionsResultExpirationInMinutes — time period during which results of successfully processed actions are kept, in minutes. The default value is 5.
• restActionsFailureExpirationInMinutes — time period during which error results of actions are kept, in minutes. The default value is 1440.
• restActionsMaxTimeoutInMinutes — maximum time period during which the action must be processed and its result is stored, in minutes. The default value is 1440.
• restActionsTimerResolutionInSeconds — interval between action status checks. Defines the smallest unit for other async action parameters. The default value is 1 minute.

To apply changes, do one of the following:

• In Task Manager, end the Veeam.AC.Web.REST task.
• In Internet Information Services, recycle the Veeam Service Provider Console RESTful APIs application pool.