If a Veeam Backup for Microsoft Azure appliance become unavailable, for example, due to connectivity problems, you can rescan the appliance:
- In the Veeam Backup & Replication console, open the Backup Infrastructure view.
- Navigate to Managed Servers.
- Select the necessary Veeam Backup for Microsoft Azure appliance and click Rescan appliance on the ribbon.
Alternatively, you can right-click the appliance and select Rescan.
- In the opened window, click Yes.
Veeam Backup & Replication will remove all data collected from the appliance configuration database. Then, Veeam Backup & Replication will recollect session results for the past 24 hours, as well as information on all created snapshots, backups and policies.
The rescan operation cannot be performed for available Veeam Backup for Microsoft Azure appliances and appliances that require upgrade. To learn how to upgrade Veeam Backup for Microsoft Azure appliances, see Upgrading Appliance.