Enabling, Disabling and Resetting MFA for Portal Users

You can configure MFA for other portal users.

Required Privileges

To perform this task, a user must have the following role assigned: Company Owner, Company Administrator.

Enabling MFA

To enable MFA for portal users:

1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

2. At the top right corner of the Veeam Service Provider Console window, click Configuration.
3. In the configuration menu on the left, click Roles and Users.
4. Select one or more users in the list.
5. At the top of the user list, click MFA and select Enforce.

On the next authorization session, each user will be prompted to configure MFA by going through the Multi-Factor Authentication step of the Edit User wizard as described in the Modifying Own User Profile section.

Disabling MFA

To disable MFA for portal users:

1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

2. At the top right corner of the Veeam Service Provider Console window, click Configuration.
3. In the configuration menu on the left, click Roles and Users.
4. Select one or more users in the list.
5. At the top of the user list, click MFA and select Ignore.

Resetting MFA

To reset MFA for portal users:

1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

2. At the top right corner of the Veeam Service Provider Console window, click Configuration.
3. In the configuration menu on the left, click Roles and Users.
4. Select one or more users in the list.
5. At the top of the user list, click MFA and select Reset.