This is an archive version of the document. To get the most up-to-date information, see the
current version.
System Requirements
Before you deploy Veeam Service Provider Console, make sure that your environment meets the necessary system requirements.
Veeam Service Provider Console
The machine where you want to install Veeam Service Provider Console must meet the following requirements.
Specification | Requirement |
|---|
Hardware | CPU: modern x64 processor (minimum 4 cores) Memory: 8GB RAM (recommended) |
Network | 1 Mbit/s |
OS | Only 64-bit versions of the following operating system are supported: - Microsoft Windows Server 2022
- Microsoft Windows Server 2019
- Microsoft Windows Server 2016
- Microsoft Windows Server 2012 R2
- Microsoft Windows Server 2012
- Microsoft Windows 11
- Microsoft Windows 10 (starting from version 1909)
- Microsoft Windows 10 LTSC versions (1607, 1809)
Note: You cannot install Veeam Service Provider Console on a machine running Microsoft Windows Server Core. |
Software | - Microsoft SQL Server 2022/2019 CU4*/2017/2016/2014/2012 (SQL Server Express 2017 is included in the setup)
- Microsoft OLE DB Driver for SQL Server (included in the setup)
- Microsoft SQL Server 2014 System CLR Types (included in the setup)
- Microsoft .NET Framework 4.7.2 (included in the setup)
- Microsoft ASP .NET Core Shared Framework 6.0.24 (included in the setup)
- Microsoft .NET Runtime 6.0.24 (included in the setup)
- Microsoft .NET 6.0.24 Windows Server Hosting (included in the setup)
- Microsoft Visual C++ 2015 Redistributable Update 3 (included in the setup)
- Microsoft Report Viewer 2015 (included in the setup)
- Microsoft Application Request Routing 3.0 (included in the setup)
- IIS URL Rewrite Module 2.1 (included in the setup)
- Microsoft Internet Information Services (IIS) 7.0 or later
- Windows Installer 5.0
- Microsoft PowerShell 5 or later
- Microsoft Edge, Mozilla Firefox, Google Chrome (latest versions)
- PDF viewer for viewing reports
*Microsoft SQL Server 2019 requires Cumulative Update package 4 (CU4). For details, see this Microsoft KB article. |
Important! |
For proper Veeam Service Provider Console Web UI operation, apply all required changes to cipher suites before installing Veeam Service Provider Console. Changing cipher suites after installation may cause network connection issues. |
Veeam Cloud Connect
Veeam Service Provider Console integrates with Veeam Cloud Connect and requires the following components to be deployed in the backup infrastructure.
Specification | Requirement |
|---|
Platforms | - Veeam Backup & Replication
- VMware Cloud Director
|
Infrastructure | - Veeam Backup & Replication 12.1 (recommended)
- Veeam Backup & Replication 12
- Veeam Backup & Replication 11a
- Veeam Backup & Replication 11
- VMware Cloud Director 10.x (up to 10.5)
For details on version compatibility of Service Provider and Tenant Veeam Backup & Replication servers, see Product Versions in Veeam Cloud Connect Infrastructure. |
Software | Veeam Cloud Connect server must have PowerShell 5.0 or later |
Plugins
Specification | Requirement |
|---|
Platforms | - VCSP Pulse
- Veeam Backup & Replication
- Veeam Agent for Microsoft Windows
- Veeam Agent for Linux
- Veeam Agent for Mac
- Veeam Backup for Microsoft 365
- Veeam ONE
- ConnectWise Automate
- ConnectWise Manage
|
Infrastructure | - Veeam Backup & Replication 12.1 (recommended)
- Veeam Backup & Replication 12
- Veeam Backup & Replication 11a
- Veeam Backup & Replication 11
- Veeam Backup & Replication 10a
- Veeam Agent for Microsoft Windows 6.1 (recommended)
- Veeam Agent for Microsoft Windows 6
- Veeam Agent for Microsoft Windows 5
- Veeam Agent for Linux 6.1 (recommended)
- Veeam Agent for Linux 6
- Veeam Agent for Linux 5
- Veeam Agent for Mac 2.1 (recommended)
- Veeam Agent for Mac 2
- Veeam Agent for Mac
- Veeam Backup for AWS 7 using Veeam Backup & Replication plug-in (recommended)
- Veeam Backup for AWS 6a using Veeam Backup & Replication plug-in
- Veeam Backup for AWS 6 using Veeam Backup & Replication plug-in
- Veeam Backup for AWS 5 using Veeam Backup & Replication plug-in
- Veeam Backup for AWS 4 using Veeam Backup & Replication plug-in
- Veeam Backup for Microsoft Azure 6 using Veeam Backup & Replication plug-in (recommended)
- Veeam Backup for Microsoft Azure 5a using Veeam Backup & Replication plug-in
- Veeam Backup for Microsoft Azure 5 using Veeam Backup & Replication plug-in
- Veeam Backup for Microsoft Azure 4 using Veeam Backup & Replication plug-in
- Veeam Backup for Microsoft Azure 3 using Veeam Backup & Replication plug-in
- Veeam Backup for Google Cloud 5 using Veeam Backup & Replication plug-in (recommended)
- Veeam Backup for Google Cloud 4 using Veeam Backup & Replication plug-in
- Veeam Backup for Nutanix AHV 5 using Veeam Backup & Replication plug-in (recommended)
- Veeam Backup for Nutanix AHV 4a using Veeam Backup & Replication plug-in
- Veeam Backup for Nutanix AHV 4 using Veeam Backup & Replication plug-in
- Veeam Backup for Nutanix AHV 3 using Veeam Backup & Replication plug-in
- Veeam Backup for Nutanix AHV 2.x using Veeam Backup & Replication plug-in
- Veeam Backup for Microsoft 365 version 7a (recommended)
- Veeam Backup for Microsoft 365 version 7
- Veeam Backup for Microsoft 365 version 6
- Veeam ONE 12.1 (recommended)
- Veeam ONE 12
- Veeam ONE 11a
- ConnectWise Automate v7 or later
- ConnectWise Manage 2020.1 or later
- Grafana 6.5 or later
|
Management Agents
Machines running Veeam Service Provider Console management agents must meet the following requirements:
Specification | Requirement |
|---|
Hardware | CPU: x86-64 processor architecture Memory: 2 GB RAM* *Memory sizing depends on managed products and workloads. For details on additional sizing requirements, see Veeam Service Provider Console Agents Management. |
Network | Management agent channel bandwidth: - 64 kbit/s for managing Veeam backup agents
- 128 kbit/s for managing Veeam Backup & Replication, Veeam ONE, Veeam Backup for Microsoft 365
For remote network discovery rules, discovered computers must have the following firewall rules enabled: - File and Printer Sharing (SMB-In), TCP port 445
- Windows Management Instrumentation (WMI-In)
- Remote Scheduled Tasks Management (RPC), Remote Scheduled Tasks Management (RPC-EPMAP), Incoming TCP, RPC Dynamic Ports firewall rule
|
Windows OS | Both 64-bit and 32-bit (where applicable) versions of the following operating systems are supported, except Server Core installations for server OS: - Microsoft Windows Server 2022
- Microsoft Windows Server 2019
- Microsoft Windows Server 2016
- Microsoft Windows Server 2012 R2
- Microsoft Windows Server 2012
- Microsoft Windows Server 2008 R2 SP1
- Microsoft Windows 11
- Microsoft Windows 10 (starting from version 1909)
- Microsoft Windows 10 LTSC versions (1507, 1607, 1809)
- Microsoft Windows 8.1
- Microsoft Windows 7 SP1
|
Linux OS | Linux kernel versions 2.6.32 – 6.8 are supported as long as you use kernels supplied by your distribution. Only 64-bit versions of the following operating systems are supported: - Debian 10.13 – 12.5
- Ubuntu 16.04, 18.04, 20.04, 22.04, 22.10, 23.04, 23.10, 24.04
- RHEL 6.4 – 8.9, 9.0 – 9.4
- CentOS 7.x
- Oracle Linux 6 – 8.9, 9.0 – 9.4 (RHCK)
- Oracle Linux 6 (starting from UEK R2) – Oracle Linux 9 (up to kernel versions 5.15.0-200.131.27.el9uek)
- SLES 12 SP4, 12 SP5, 15 SP1 – 15 SP5
- SLES for SAP 12 SP4, 12 SP5, 15 SP1 – 15 SP5
- Fedora 36, 37, 38, 39
- openSUSE Leap 15.3 – 15.5
- openSUSE Tumbleweed (experimental support)
Consider the following limitations: - Linux kernel version 2.6.32 or later is supported as long as you use kernels supplied by your distribution.
- Fedora and openSUSE Tumbleweed are supported up to kernel 6.8.
- Linux kernel 2.6.32 – 754.6.3 in CentOS / RHEL and Oracle Linux (RHCK) is not supported.
- Automatic deployment from the Veeam Service Provider Console portal is not supported for the following distributions: Fedora 36 – 39, openSUSE Tumbleweed.
|
macOS | - Sonoma 14.x
- Ventura 13.x
- Monterey 12.6.X
- Big Sur 11.7.X
- Catalina 10.15.X
- Mojave 10.14.X
- High Sierra 10.13.6
|
Software | Microsoft .NET Framework 4.6 or later (Windows computers) |