Downloading Veeam Backup Agent Job Logs

You can export job logs for Veeam backup agent installed on managed computers. Exported data is saved in a ZIP archive.

Required Privileges

To perform this task, a user must have one of the following roles assigned: Company Owner, Company Administrator, Location Administrator.

Downloading Veeam Backup Agent Job Logs

To download Veeam backup agent job logs:

1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

2. In the menu on the left, click Backup Jobs.
3. Open the Computers tab.
4. Select the necessary agent in the list.
5. Click a link in the Successful Jobs or Running Jobs column.
6. In the Agent Jobs window, select one or more backup jobs in the list.
7. At the top of the jobs list, click Download Logs.
8. In the Download Logs dialog box, specify a time interval for which logs must be collected:

• Collect logs for the last ... days — choose this option to collect data for a specific number of days in the past.
• Collect logs for the specified time period — choose this option to collect data for a specific time interval in the past.

9. Click Apply.
10. Wait until Veeam Service Provider Console collects log data.

The file with exported data will be saved to the default download location on your computer.