Dell Powerscale

To provide proper integration of Veeam Backup & Replication with Dell PowerScale (formerly Isilon) to implement the NAS backup functionality, consider the following:

  • The Dell PowerScale system must be licensed for SnapshotIQ. Otherwise NAS integration will not work.
  • The PowerScale service account is used to add the Dell PowerScale system to Veeam Backup & Replication, as described in Adding Dell PowerScale. This account is used only for registering the storage system in the backup infrastructure and further storage rescans. You cannot use it for NAS file share backup and restore.
  • We recommend that you create a custom VeeamStorageIntegration role to group all necessary privileges. This role must be created in the System access zone. For more information on access zones, see the Dell documentation.

Add the following privileges to the VeeamStorageIntegration role:

Privilege ID

Read Only

Comments

ISI_PRIV_LOGIN_PAPI

True

Used to log in to the Platform API and the web administration interface.

ISI_PRIV_AUTH

True

Used to configure external authentication providers, including root-level accounts.

ISI_PRIV_DEVICES

True

Used to create new roles and assign privileges.

ISI_PRIV_JOB_ENGINE R/W

False

Used for array Change File Tracking report scheduling for changelist API call.

ISI_PRIV_NETWORK

True

Used to configure network interfaces.

ISI_PRIV_NFS R/W

False

Used to update export rules.

ISI_PRIV_SMB

True

Used to configure the SMB server.

ISI_PRIV_SNAPSHOT R/W

False

Used to schedule, take, and view snapshots.

For more information on privileges, see the PowerScale documentation.

You can use the following command to check privileges added to the VeeamStorageIntegration role:

isi auth roles view VeeamStorageIntegration

Make sure that you make the service account to be used for NAS integration a member of the VeeamStorageIntegration role.

  • To enable backup and restore of SMB file shares, additionally do the following:
  • Grant minimum read access to SMB file shares for the account that will be used for NAS integration. That will allow backing up SMB file shares.
  • Grant "run as root" access to SMB file shares for the account that will be used for NAS integration. That will allow restoring SMB file shares.

Consider that the PowerScale BackupAdmin role is not enough for backup and restore. It is mainly used for SMB access and enables backup and restore of files from /ifs. It does not propagate down to subfolders and therefore cannot be used to backup anything, but the system access zone.

  • To correctly use SmartConnect for NAS backup, consider the following:
  1. On the backup server, create the following registry value HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup and Replication\IsilonSmartConnectEnable {DWORD} and set it to 1.
  2. Enable SmartConnect on the storage system and configure DNS as described in the Dell documentation.
  3. Add the storage system with the SmartConnect service IP (SSIP) to the backup server.
  4. Add general-purpose backup proxies to the backup infrastructure. We recommend adding as many general-purpose backup proxies as many Dell Powerscale storage nodes you plan to use for backup.
  5. If SmartConnect updates DNS infrequently, general-purpose backup proxies can end up working with the same storage node. This can happen because SmartConnect only provides the IP address of that node. To avoid this situation, do the following:
  1. For Veeam Backup & Replication version 12.1.2 (build 12.1.2.172), open a support ticket and ask for the private fix 716019. This fix delays the start of the backup job for some seconds for each general-purpose backup proxy. This allows SmartConnect to distribute different IP addresses for the proxies.

For Veeam Backup & Replication versions prior to 12.1.2 (build 12.1.2.172), upgrade to Veeam Backup & Replication version 12.1.2 (build 12.1.2.172) to get the private fix.

  1. Distribute the load manually. For this, edit the hosts file of each general-purpose backup proxy and map the cluster FQDN name to a storage node IP address. For each proxy, use a different storage node IP.

Dell PowerScale SmartConnect helps distribute the load among storage nodes: SmartConnect provides clients different IP addresses from different nodes to work with the storage cluster in parallel. If you do not use SmartConnect, Veeam Backup & Replication will use single IP address during backup, which can cause significant delays.

Page updated 3/6/2024

Page content applies to build 12.1.2.172