This is an archive version of the document. To get the most up-to-date information, see the current version.

Managing Signatures

If automatic signature update is enabled, and Veeam ONE Monitor server is connected to the Internet, it will connect to the Veeam Support web server and update signatures automatically on a daily basis.

For more information on enabling automatic signature update, see Other Settings.

Alternatively, you can manually check for an available update of signatures or import signatures from file provided by Veeam Support.

Updating Signatures

To update diagnostic signatures:

  1. Open Veeam ONE Monitor.

For details, see Accessing Veeam ONE Monitor.

  1. At the bottom of the inventory pane, click Data Protection View.
  2. In the inventory pane, select the main node.
  3. Open the Veeam ONE Agent tab.
  4. At the top of the page, click Update Signatures.

Veeam ONE Monitor will connect to Veeam Support server over the Internet, check if an update is available, and download the latest version of signatures.

Importing Signatures

If Veeam ONE Monitor server has no Internet connection, you can manually import the file with the latest version of signatures:

  1. Obtain the .package file from Veeam Support or download the file from Veeam website.
  2. Open Veeam ONE Monitor.

For details, see Accessing Veeam ONE Monitor.

  1. At the bottom of the inventory pane, click Data Protection View.
  2. In the inventory pane, select the main node.
  3. Open the Veeam ONE Agent tab.
  4. At the top of the page, click Import Signatures.
  5. Specify a path to the .package file with signatures obtained from Veeam Support or downloaded from Veeam website and click Open.