Before you generate chargeback reports and send them to managed departments, you must customize chargeback report appearance settings and configure chargeback notifications. Use the following procedures to make sure you completed all required configuration steps.
Customizing Chargeback Report Appearance
Before you generate chargeback reports, you must complete the following configuration steps:
Specify your company name and contact details in the company profile. This information will be displayed in the From section of chargeback reports.
Upload a custom report logo that must be displayed in chargeback reports.
Specify a department name, address and details of a contact person. This information will be displayed in the To section of chargeback reports.
The following image illustrates how a chargeback report looks like.
Configuring Chargeback Notifications
A chargeback notification is an email message with an attached chargeback report that is sent to a managed department.
To configure Veeam Availability Console to send chargeback notifications:
Specify your company name and contact details in the company profile. This information will be displayed in the chargeback notification footer.
Upload a custom report logo and specify the portal web address. The report logo and portal web address will be displayed in the chargeback notification footer.
Specify settings of an SMTP server that will be used to send chargeback notifications.
In the chargeback notification settings, specify a sender's address and a subject for chargeback notifications.
In the department account settings, specify a department name, address, name and email address of a contact person. Department details will be displayed in the chargeback notification body. Chargeback notifications will be sent at the email address specified in the department account settings.
- Choose how to send chargeback notifications.
You can schedule automatic generation of chargeback reports and delivery of chargeback notifications to automate the process of sending recurring chargeback reports.
You can generate chargeback reports and send chargeback notifications manually.
The following image illustrates how a chargeback notification looks like.
