Terms and Definitions




A Veeam distributor or specialized Veeam partner that sells VCSP rental licenses and performs monthly billing of VCSP partners.

Managed service provider (MSP)

A partner who manages IT infrastructures reliably and effectively, regardless of where the customer’s workload resides.

VCSP partner

A hosting service provider, cloud service provider or managed service provider that has applied for the VCSP program, has been accepted by Veeam into the program and has accepted the Veeam partner enrollment agreement.

VCSP program

The Veeam Cloud & Service Provider (VCSP) program.

VCSP Pulse

A web-based platform that serves as a collaboration hub between Veeam, cloud and service provider partners and Aggregators. Pulse supports end-to-end lifecycle management of VCSP partner usage of Veeam solutions from reporting monthly consumption to requesting and downloading license keys.

Veeam EULA

The End User License Agreement (EULA) that governs the use of Veeam products, including use by VCSP partners.