Veeam Cloud Connect for Service Providers

Product Overview

Veeam Cloud Connect for Service Providers is a multi-tenant platform that enables VCSP partners to easily build a Veeam-powered off-site backup and DRaaS offering. Veeam Cloud Connect is installed in the service provider’s environment – on physical or virtual machine, or in a hyperscale cloud like Microsoft Azure and IBM Cloud. To deploy Veeam Cloud Connect, download and install Veeam Backup & Replication ISO providing Veeam Cloud Connect license file.

The Veeam Cloud Connect server is also a backbone for public cloud appliances (Veeam Backup for AWS and Microsoft Azure) deployed through a plug-in for Veeam Service Provider Console. Those appliances are consuming the license from the Veeam Cloud Connect server.

For more information about setup and configuration, see the Veeam Help Center.


Veeam Cloud Connect is licensed per protected workload. The license file can be generated and assigned to the Veeam Cloud Connect installation using VCSP Pulse plug-in for Veeam Service Provider Console. Alternatively, a new license file can be generated on the VCSP Pulse Portal by adding the required workload types and quantities in the Manage Licenses > Request New License > Veeam Cloud Connect & Public Cloud Workloads section.


A Veeam Cloud Connect license is not consumed for backup and backup copy operations if the tenant’s Veeam Backup & Replication server has the rental license installed. For more information, see Reducing License Usage.

Each tenant’s workload backed up or replicated to Veeam Cloud Connect consumes the license from the Veeam Cloud Connect server at a rate in alignment with the VCSP Rental Point Per Unit (PPU).

Workload Type

If Tenant Uses Rental License (PPU)

If Tenant Uses Subscription or Perpetual License (PPU)

Cloud Connect VM


5 points

Cloud Connect Replica

10 points

10 points

Cloud Connect Workstation


3 points

Cloud Connect Server


7 points


Veeam Backup for AWS and Veeam Backup for Microsoft Azure appliances deployed through Veeam Cloud Connect can protect the following types of workloads:

  • VMs (EC2, Azure VM)
  • Database servers (RDS, Azure Managed SQL)
  • File servers (EFS, Azure Files)
  • AWS VPC (free)

Public cloud appliances are deployed through Veeam Service Provider Console and consume the following licenses from the Veeam Cloud Connect server:

Workload Type

Point Per Unit (PPU)

Public Cloud VM

11 points

Public Cloud Database

11 points

Public Cloud File Share

11 points


While Veeam Cloud Connect allows a service provider to build offering around off-site backup and disaster recovery for end-users, there is also the Cloud Connect for Enterprise licensing option, purpose-built for large enterprises with distributed datacenters, remote office/branch office (ROBO), and mobile users. For more information, see this article.

Usage Reporting

The primary and recommended method to collect usage reporting data is Veeam Service Provider Console, an automated and free tool for license management and reporting. To utilize Veeam Service Provider Console, you must connect Veeam Cloud Connect servers to it. Once Veeam Cloud Connect servers are connected, the license usage from the Veeam Cloud Connect license will appear under the monthly License Usage Report.

Alternatively, license usage can be obtained by one of the following ways:

Then, the overall usage must be submitted through VCSP Pulse Portal.