Veeam Cloud Connect for Service Providers

In this article

    Product Overview

    Veeam Cloud Connect for Service Providers is a multi-tenant platform that enables VCSP partners to easily build a Veeam-powered off-site backup and DRaaS offering. Veeam Cloud Connect is installed in the service provider’s environment – on physical or virtual machine, or in a hyperscale cloud like Microsoft Azure and IBM Cloud. To deploy Veeam Cloud Connect, download and install Veeam Backup & Replication ISO providing Veeam Cloud Connect license file.

    For more information about setup and configuration, see the Veeam Help Center.


    Veeam Cloud Connect is licensed per protected workload with following workload counters:

    • Cloud Connect VM
    • Cloud Connect Replica
    • Cloud Connect Workstation
    • Cloud Connect Server


    Veeam Cloud Connect license is not consumed for backup and backup copy operations if the tenant’s Veeam Backup & Replication server has rental license installed. For more information, see the Reducing License Usage section.

    Each tenant’s workload backed up or replicated to Veeam Cloud Connect consumes the license from Veeam Cloud Connect server at a rate in alignment with the VCSP Rental Point Per Unit (PPU). The following license workloads are consumed from the Veeam Cloud Connect server:  

    Workload Type

    If Tenant Uses Rental License (PPU)

    If Tenant Uses Subscription or Perpetual License (PPU)

    Cloud Connect VM


    5 points

    Cloud Connect Replica

    10 points

    10 points

    Cloud Connect Workstation


    3 points

    Cloud Connect Server


    7 points



    While Veeam Cloud Connect allows a service provider to build offering around off-site backup and disaster recovery for end-users, there is also a Cloud Connect for Enterprise licensing option, purpose-built for large enterprises with distributed datacenters, remote office/branch office (ROBO), and mobile users. For more information, see this article.

    Usage Reporting

    The primary and recommended usage reporting method to collect usage reports across customer installations and datacenters is Veeam Service Provider Console, an automated and free tool for license management and reporting. To utilize Veeam Service Provider Console, you must connect Veeam Cloud Connect servers to it. Once Veeam Cloud Connect servers are connected, the license usage from Cloud Connect license will appear under the Monthly Usage Report.

    Alternatively, license usage can be obtained by one of the following ways:

    Then, the overall usage must be submitted through VCSP Pulse Portal.