Configuring Notification Settings

To receive notifications on alerts by email or in Slack, you must configure notification settings.

Configuring Email Notifications

To receive notifications by email, connect to SMTP server and specify notification frequency:

1. Switch to the Configuration page.
2. Navigate to Alerts > Connection Settings.
3. Set the Email alerts toggle to On.
4. In the Sender field, enter an email address of the notification sender. This email address will be displayed in the From field of the notifications.
5. In the SMTP server field, specify a DNS name or an IP address of the SMTP server. All email notifications (including test messages) will be sent by this SMTP server.

In the Port field, you can change a communication port for SMTP traffic. The default SMTP port is 25.

6. In the Timeout field, specify a timeout for the connection attempt to the SMTP server.
7. For an SMTP server with SSL/TLS support, select the Connect using SSL check box to enable SSL data encryption.
8. If your SMTP server requires authentication, select the Require authentication check box and specify user credentials in the Username and Password fields.
9. To save the settings, click Save.

Configure Slack Notifications

To receive alert notifications to a specific Slack channel or chat, you must create a Slack app. To learn how to create an app in Slack, see Slack Documentation. Depending on how you want the Slack app to work, the Slack app must be assigned a scope of specific permissions, for example: the chat:write permission scope is required to send messages to the chat.

To configure Veeam Backup for Salesforce to send alert notifications to Slack, do the following:

1. Switch to the Configuration page.
2. Navigate to Alerts > Connection Settings.
3. Set the Slack alerts toggle to On.
4. In the Token field, provide an access token generated by the created Slack app. The access token can be found on your Slack app management page in the OAuth & Permissions sidebar menu.
5. To save the settings, click Save.