Single-Server Installation Scenario

You can install Veeam Service Provider Console on a physical or virtual machine, using the single-server installation scenario. In this scenario, the Veeam Service Provider Console Server and Web UI components are installed on the same machine. Single-server scenario is preferable for small- to medium-scale deployments.

Before you begin the installation process, make sure that:

  • The machine where you plan to install Veeam Service Provider Console meets software and hardware requirements.

For details, see System Requirements.

  • All required ports are open.

For details, see Ports.

To install Veeam Service Provider Console:

  1. Log on as Administrator to the machine where you want to install Veeam Service Provider Console.
  2. Mount the installation image using disk image emulation software or burn the downloaded image to a CD/DVD.

If you are installing Veeam Service Provider Console on a VM, use built-in tools of the virtualization management software to mount the installation image to the VM.

  1. Run the Setup.exe file from the image to launch the setup splash screen.
  2. On the splash screen, click the Install tile to launch the Veeam Service Provider Console Setup wizard.

Setup Splash

Note:

The installer will verify what version of .NET Framework is currently present on the machine. If the required version is not found, the installer will prompt to automatically install .NET Framework that is included with the Veeam Service Provider Console installer. After installing .NET Framework, you might need to reboot the machine, and then continue with installation.

  1. At the License Agreement step of the wizard, read and accept the Veeam license agreement and 3rd party components license agreement.

If you do not accept the license agreement terms, you will not be able to continue the installation.

Accept License Agreement

  1. At the Program Features step of the wizard, make sure that both the Server and Web UI components are selected.

If necessary, you can change the installation directory at this step.

Choose Components to Install

  1. At the Provide License Key step of the wizard, click Browse and point to the license file.

For details on license requirements, see section Licensed Objects of the Veeam Service Provider Console Guide for Service Providers.

Provide License File

  1. At the System Configuration Check step of the wizard, check what prerequisite software is missing.

Before proceeding with the installation, the installer will perform system configuration check to determine if all prerequisite software is available on the machine. To learn what software is required for Veeam Service Provider Console, see System Requirements.

If some of the required software components are missing, the setup wizard will offer you to install the missing software components and enable missing features automatically. To install the missing software components and enable missing features automatically, click the Install button.

Check Configuration

You can cancel automatic software installation. In this case, you will need to install the missing software components and enable missing features manually (otherwise, you will not be able to proceed to the next step of the setup wizard). After you install and enable all required software components, click Re-check to repeat the system configuration check.

Check Configuration

  1. At the Service Account step of the wizard, type credentials of the account under which Veeam Service Provider Console services will run.

Specify Service Account

  1. At the Security Certificates step of the wizard, select certificates that will be used to establish secure connection with Veeam Service Provider Console Server and Veeam Service Provider Console Web UI components.

You can choose an existing certificate from the Certificate Store on the machine where you run installation. If for the Veeam Service Provider Console web site you generate or choose a self-signed certificate, you will need to configure a trusted connection between Veeam Service Provider Console and the client application. For details on importing certificates, see Microsoft Docs.

For details on security recommendations and certificates, see section Installing Security Certificates of the Veeam Service Provider Console Guide for Service Providers.

Select Security Certificates

  1. At the Infrastructure size step of the wizard, select the size of infrastructure that you plan to manage with Veeam Service Provider Console:
  • Evaluation — select this option if you plan to manage not more than 250 Veeam backup agents and 1000 VMs.

With this option selected, you will be offered to install Veeam Service Provider Console with the default settings. To specify custom installation settings, on the Default Configuration step of the wizard, select the the Let me specify different settings check box.

  • Production — select this option if you plan to manage up to 15 000 Veeam backup agents and 250 000 VMs.

Choose Infrastructure Size

  1. At the SQL Server Instance step of the wizard, choose a Microsoft SQL Server instance to host the Veeam Service Provider Console database.
  • If you do not have a Microsoft SQL Server instance that you can use for Veeam Service Provider Console database, select the Install new instance of SQL Server option. This option is available if at the Infrastructure size step of the wizard you have selected Evaluation.

If this option is selected, the setup will install Microsoft SQL Server Express locally, on the machine where you are installing Veeam Service Provider Console, and will create a database with the default name VSPC.

Note:

  • The Install new instance of SQL Server option is not recommended for large-scale environments. For details on recommended Microsoft SQL Server configuration, see Recommendations for Large-Scale Environments.
  • If at the Infrastructure size step of the wizard you have selected the Production option, you can only use the existing local Microsoft SQL Server instance or choose an instance that runs remotely. The option to install a new Microsoft SQL Server instance will be unavailable.
  • If you want to use an existing local or remote Microsoft SQL Server instance, select the Use existing instance of SQL Server option and choose a local Microsoft SQL Server instance or browse to a Microsoft SQL Server instance running remotely. You can type the address of the Microsoft SQL Server manually or use the Browse button to choose among available remote instances.

In the Database name field, type the name of a database that will be created for Veeam Service Provider Console. You can also click the Browse button to choose an existing database.

Provide credentials of an account that will be used by Veeam Service Provider Console to access the database. You can specify credentials explicitly or use Windows authentication credentials of the Veeam Service Provider Console service account. For details on permissions required for the account, see Permissions.

Choose Microsoft SQL Server

  1. At the Port Configuration step of the wizard, specify port configuration:
  1. In the Communication port field, type a number of the port on the Veeam Service Provider Console machine that will be used to collect data from cloud gateways and Veeam Cloud Connect server.

The default port number is 9999.

  1. In the Management port field, type a number of the port that the Veeam Service Provider Console Web UI component will use to communicate with the Server component.

The default port number is 1989.

  1. In the Website and RESTful API v3 port field, type a number of the port that will be used to access the Veeam Service Provider Console website through a web browser and to interact with the Veeam Service Provider Console RESTful API v3.

The default port number is 1280.

  1. In the RESTful API v2 port field, type a number of the port that will be used to interact with the Veeam Service Provider Console RESTful API v2.

The default port number is 1281.

  1. In the Plugins communication port field, type a number of the port that will be used to interact with ConnectWise Manage plugin.

The default port number is 9996.

  1. To enforce TLS 1.2 encryption protocol for communication between the components, select the High security mode check box.

Important!

The High security mode option disables using weak ciphers for all communications with the machine on which Veeam Service Provider Console Web UI component runs. This may interfere with the operation of 3rd party software installed on the same machine.

Specify Ports

  1. At the Ready to Install step of the wizard, review the provided configuration settings and click Install.

Review Installation Settings

  1. After installation completes, click Finish to exit the wizard.
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