Installing Web UI Component

To install the Veeam Service Provider Console Web UI component:

Log on as Administrator to the machine where you want to install the Veeam Service Provider Console Web UI component.
Mount the installation image using disk image emulation software or burn the downloaded image to a CD/DVD.

If you are installing Veeam Service Provider Console on a VM, use built-in tools of the virtualization management software to mount the installation image to the VM.

Run the Setup.exe file from the image to launch the setup splash screen.
On the splash screen, click the Install tile to launch the Veeam Service Provider Console Setup wizard.

Note:

The installer will verify what version of .NET Framework is currently present on the machine. If the required version is not found, the installer will prompt to automatically install .NET Framework that is included with the Veeam Service Provider Console installer. After installing .NET Framework, you may need to reboot the machine, and then continue with installation.

At the License Agreements step of the wizard, read and accept the Veeam license agreement, Veeam licensing policy, 3rd party components license agreement and required software license agreement.

If you do not accept the license agreement terms, you will not be able to continue the installation.

At the Program Features step of the wizard, choose to install Veeam Service Provider Console Web UI only.

If necessary, you can change the installation directory at this step.

At the System Configuration Check step of the wizard, check what prerequisite software is missing.

Before proceeding with the installation, the installer will perform system configuration check to determine if all prerequisite software is available on the machine. To learn what software is required for Veeam Service Provider Console, see System Requirements.

If some of the required software components are missing, the setup wizard will offer you to install the missing software components and enable missing features automatically. To install the missing software components and enable missing features automatically, click the Install button.

You can cancel automatic software installation. In this case, you will need to install the missing software components and enable missing features manually (otherwise, you will not be able to proceed to the next step of the setup wizard). After you install and enable all required software components, click Re-check to repeat the system configuration check.

At the Security Certificates step of the wizard, select certificate that will be used to establish secure connection with Veeam Service Provider Console Web UI component.

You can choose an existing certificate from the Certificate Store on the machine where you run installation. If for the Veeam Service Provider Console website you generate or choose a self-signed certificate, you will need to configure a trusted connection between Veeam Service Provider Console and the client application. For details on importing certificates, see Microsoft Docs.

For details on security recommendations and certificates, see section Installing Security Certificates of the Guide for Service Providers.

At the Port Configuration step of the wizard, specify the following settings:

In the Website and REST API port field, type a number of the port that will be used to access the Veeam Service Provider Console website through a web browser and to interact with the Veeam Service Provider Console REST API.

The default port number is 1280.

In the Plugins communication port field, type a number of the port that will be used to interact with ConnectWise Manage plugin.

The default port number is 9996.

To enforce TLS 1.2 encryption protocol and disable weak ciphers for all communications with the machine on which Veeam Service Provider Console Web UI component runs, select the High security mode check box.

Important!

The High security mode option disables the following Windows Registry settings:

Protocols\\SSL 2.0\\Server
Protocols\\TLS 1.0\\Server
Protocols\\SSL 3.0\\Server
Ciphers\\Triple DES 168
Ciphers\\RC4 128/128
Ciphers\\RC4 40/128
Ciphers\\RC4 56/128

For older versions of Microsoft Windows (2008 R2 and earlier), the following Windows Registry settings are enabled instead:

Protocols\\TLS 1.2\\Server
Protocols\\TLS 1.2\\Client

This may interfere with the operation of 3rd party software installed on the same machine.

At the Veeam Management Portal Server step of the wizard, specify settings that the Web UI component must use to connect to the Server component:

In the IP address or DNS name field, specify an FQDN or IP address of a machine on which you have installed the Veeam Service Provider Console Server component.
In the Port field, type the number of a port that the Web UI component will use to communicate with the Server component.

The default port number is 1989.

In the Communication port field, type the number of a port that the Web UI component of the file-level restore plugin will use to communicate with the Server component of the plugin. The port number must be equal to the Veeam Service Provider Console Server communication port number.

The default port number is 9999.

In the Username and Password fields, type credentials of the account under which Veeam Service Provider Console Web UI component will connect to the Server component.

The account must have local Administrator permissions on the machine where Veeam Service Provider Console Server component is installed.

At the Ready to Install step of the wizard, review the provided configuration settings and click Install.

After installation completes, click Finish to exit the wizard.