System Requirements

In this article

    Before you deploy Veeam Service Provider Console, make sure that your environment meets the necessary system requirements.

    Veeam Service Provider Console

    The machine where you want to install Veeam Service Provider Console must meet the following requirements.

    Specification

    Requirement

    Hardware

    CPU: modern x64 processor (minimum 4 cores)

    Memory: 4 GB RAM (minimum), 8GB RAM (recommended)

    OS

    Only 64-bit versions of the following operating system are supported:

    • Microsoft Windows Server 2019
    • Microsoft Windows Server 2016
    • Microsoft Windows Server 2012 R2
    • Microsoft Windows Server 2012
    • Microsoft Windows Server 2008 R2 SP1
    • Microsoft Windows 10 (versions 1803 or later)
    • Microsoft Windows 8.x
    • Microsoft Windows 7 SP1

    Note: You cannot install Veeam Service Provider Console on a machine running Microsoft Windows Server Core.

    Software

    • Microsoft SQL Server 2019/2017/2016/2014/2012 (SQL Server Express 2012 SP4 and SQL Server Express 2016 SP2 are included in the setup)
    • Microsoft SQL Server 2012 Native Client (included in the setup)
    • Microsoft SQL Server 2014 System CLR Types
    • Microsoft SQL Server 2014 Management Objects
    • Microsoft .NET Framework 4.7.2 (included in the setup)
    • Microsoft Internet Information Services (IIS) 7.0 or later
    • Windows Installer 5.0  
    • Microsoft PowerShell 5.0 or later
    • Microsoft Edge, Mozilla Firefox, Google Chrome (latest versions)
    • Microsoft Report Viewer 2015 (included in the setup)
    • Microsoft ASP.NET Core Module V2 (included in the setup)
    • PDF viewer for viewing reports

    Veeam Cloud Connect

    Veeam Service Provider Console integrates with Veeam Cloud Connect and requires the following components deployed in the backup infrastructure.

    Specification

    Requirement

    Platforms

    Veeam Backup & Replication 11 (recommended), Veeam Backup & Replication 9.5 Update 4 or later (compatible).

    For system requirements, see Veeam Backup & Replication Release Notes.

    For details on Veeam Backup & Replication v11, see this Veeam KB.

    For details on version compatibility of Service Provider and Tenant Veeam Backup & Replication servers, see Product Versions in Veeam Cloud Connect Infrastructure.

    Hosts

    • Veeam Cloud Connect server
    • VMware vCloud Director 9.5, 9.7, 10.x (up to 10.2)

    Network

    Veeam Cloud Connect supports IPv4 addresses only

    Software

    Veeam Cloud Connect server must have PowerShell 5.0 or later

    Plugins

    Specification

    Requirement

    Platforms

    • ConnectWise Automate
    • ConnectWise Manage
    • Grafana

    Infrastructure

    • ConnectWise Automate 20 or later
    • ConnectWise Manage 2020.1 or later
    • Grafana 6.5 or later

    Management Agents

    Machines running Veeam Service Provider Console management agents must meet the following requirements:

    Specification

    Requirement

    Hardware

    CPU: x86-64 processor architecture

    Memory: 2 GB RAM

    Windows OS

    Both 64-bit and 32-bit (where applicable) versions of the following operating systems are supported, except Server Core installations for server OS:

    • Microsoft Windows Server 2019
    • Microsoft Windows Server 2016
    • Microsoft Windows Server 2012 R2
    • Microsoft Windows Server 2012
    • Microsoft Windows Server 2008 R2 SP1
    • Microsoft Windows Server 2008 SP2 (64-bit only)*
    • Microsoft Windows 10 (version 1803 or later)
    • Microsoft Windows 8.1
    • Microsoft Windows 8*
    • Microsoft Windows 7 SP1

    Linux OS

    Linux kernel 2.6.32 – 5.7.7.

    Both 64-bit and 32-bit (where applicable) versions of the following operating systems are supported:

    • Debian 9.0 – 10.5
    • Ubuntu 14.04, 16.04, 18.04, 20.04*, 20.10*
    • RHEL 6.0 – 8.3
    • CentOS 7.0 – 8.3
    • Oracle Linux 6 – 8.3
    • Oracle Linux 6 (starting from UEK R1) – Oracle Linux 8.3 (up to UEK R6)
    • SLES 12 SP2 – 15 SP2
    • SLES for SAP 12 SP2 – 15 SP2
    • Fedora 32
    • openSUSE Leap 15.2
    • openSUSE Tumbleweed

    *As long as you use kernels supplied by your distribution.

    Consider the following limitations:

    • Fedora is supported up to and including kernel 5.7.7.
    • openSUSE Tumbleweed is supported up to and including kernel 5.7.7.
    • Linux kernel 2.6.32 – 754.6.3 in RHEL and Oracle Linux (RHCK) is not supported.
    • Ubuntu 20.04 and 20.10 with kernel version 5.8 or later support file-level backup mode only.

    macOS

    version 10.13 or later (macOS 10.13 High Sierra - macOS 11 Big Sur)

    Hardware

    • Intel-based CPUs
    • ARM-based CPUs (experimental support via Rosetta emulator)

    Software

    • Microsoft .NET Framework 4.6 or later

    Network

    • 32 kbit/s for managing Veeam backup agent
    • 64 kbit/s for managing Veeam Backup & Replication

    *Not recommended as update of management agents may not work properly on machines that run these OS versions.

    Managed Computers

    Veeam Service Provider Console can manage the following Veeam products:

    Specification

    Requirement

    Platforms

    • Veeam Agent for Microsoft Windows 5.0
    • Veeam Agent for Microsoft Windows 4.0 (compatible)
    • Veeam Agent for Linux 5.0
    • Veeam Agent for Mac 1.0
    • Veeam Backup & Replication 11
    • Veeam Backup & Replication 10.x
    • Veeam Backup & Replication 9.5 Update 4 or later (compatible)
    • Veeam Backup for AWS 3.0 (compatible) via Veeam Backup & Replication plug-in
    • Veeam Backup for AWS 2.0 via Veeam Backup & Replication plug-in
    • Veeam Backup for Azure 2.0 via Veeam Backup & Replication plug-in

    Software

    Veeam Service Provider Console management agent

    Network

    For remote network discovery rules based on the IP range option, discovered computers must have these firewall rules enabled:

    • File and Printer Sharing (SMB-In), TCP port 445.
    • Windows Management Instrumentation (WMI-In).
    • Remote Scheduled Tasks Management (RPC), Remote Scheduled Tasks Management (RPC-EPMAP), Incoming TCP, RPC Dynamic Ports firewall rule.
    • TCP port 6180 (required for establishing the connection with cloud gateways).
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