System Requirements

In this article

    Before you deploy Veeam Service Provider Console, make sure that your environment meets the necessary system requirements.

    Veeam Service Provider Console

    The machine where you want to install Veeam Service Provider Console must meet the following requirements.

    Specification

    Requirement

    Hardware

    CPU: modern x64 processor (minimum 4 cores)

    Memory: 4 GB RAM (minimum), 8GB RAM (recommended)

    Network

    1 Mbit/s

    OS

    Only 64-bit versions of the following operating system are supported:

    • Microsoft Windows Server 2022
    • Microsoft Windows Server 2019
    • Microsoft Windows Server 2016
    • Microsoft Windows Server 2012 R2
    • Microsoft Windows Server 2012
    • Microsoft Windows Server 2008 R2 SP1
    • Microsoft Windows 11
    • Microsoft Windows 10 (starting from version 1803 up to versions 20H2, 21H1)
    • Microsoft Windows 10 LTSC versions (1507, 1607, 1809)
    • Microsoft Windows 8.1
    • Microsoft Windows 7 SP1

    Note: You cannot install Veeam Service Provider Console on a machine running Microsoft Windows Server Core.

    Software

    • Microsoft SQL Server 2019/2017/2016/2014/2012 (SQL Server Express 2012 SP4 and SQL Server Express 2016 SP2 are included in the setup)
    • Microsoft SQL Server 2012 Native Client (included in the setup)
    • Microsoft SQL Server 2014 System CLR Types
    • Microsoft .NET Framework 4.7.2 (included in the setup)
    • Microsoft Internet Information Services (IIS) 7.0 or later
    • Windows Installer 5.0  
    • Microsoft PowerShell 5.0 or later
    • Microsoft Visual C++ 2015 Redistributable Update 3 (included in the setup)
    • Microsoft Edge, Mozilla Firefox, Google Chrome (latest versions)
    • Microsoft Report Viewer 2015 (included in the setup)
    • Microsoft ASP.NET Core Module V2 (included in the setup)
    • PDF viewer for viewing reports

    Veeam Cloud Connect

    Veeam Service Provider Console integrates with Veeam Cloud Connect and requires the following components deployed in the backup infrastructure.

    Specification

    Requirement

    Platforms

    • Veeam Backup & Replication
    • VMware Cloud Director

    Infrastructure

    • Veeam Backup & Replication 11a (recommended)
    • Veeam Backup & Replication 11
    • Veeam Backup & Replication 10 or later build
    • Veeam Backup & Replication 9.5 Update 4a or later build
    • VMware Cloud Director 10.x (up to 10.2)
    • VMware Cloud Director 9.7
    • VMware Cloud Director 9.5

    For details on version compatibility of Service Provider and Tenant Veeam Backup & Replication servers, see Product Versions in Veeam Cloud Connect Infrastructure.

    Network

    Veeam Cloud Connect supports IPv4 addresses only

    Software

    Veeam Cloud Connect server must have PowerShell 5.0 or later

    Plugins

    Specification

    Requirement

    Platforms

    • VCSP Pulse
    • Veeam Backup & Replication
    • Veeam Agent for Microsoft Windows
    • Veeam Agent for Linux
    • Veeam Agent for Mac
    • Veeam Backup for Microsoft 365
    • Veeam ONE
    • ConnectWise Automate
    • ConnectWise Manage
    • Grafana

    Infrastructure

    • Veeam Backup & Replication 11a (recommended)
    • Veeam Backup & Replication 11
    • Veeam Backup & Replication 10 or later build
    • Veeam Backup & Replication 9.5 Update 4a or later build  
    • Veeam Agent for Microsoft Windows 5 or later build (recommended)
    • Veeam Agent for Microsoft Windows 4  
    • Veeam Agent for Linux 5 or later build  
    • Veeam Agent for Mac
    • Veeam Backup for AWS 4 via Veeam Backup & Replication plug-in (recommended)
    • Veeam Backup for AWS 3 via Veeam Backup & Replication plug-in
    • Veeam Backup for AWS 2 via Veeam Backup & Replication plug-in
    • Veeam Backup for Microsoft Azure 3 via Veeam Backup & Replication plug-in (recommended)
    • Veeam Backup for Microsoft Azure 2a via Veeam Backup & Replication plug-in
    • Veeam Backup for Microsoft Azure 2 via Veeam Backup & Replication plug-in
    • Veeam Backup for Nutanix AHV 3 via Veeam Backup & Replication plug-in (recommended)
    • Veeam Backup for Nutanix AHV 2.x via Veeam Backup & Replication plug-in
    • Veeam Backup for Microsoft 365 version 6
    • Veeam ONE 11a
    • ConnectWise Automate 20 or later
    • ConnectWise Manage 2020.1 or later
    • Grafana 6.5 or later

    Management Agents

    Machines running Veeam Service Provider Console management agents must meet the following requirements:

    Specification

    Requirement

    Hardware

    CPU: x86-64 processor architecture

    Memory: 2 GB RAM

    Windows OS

    Both 64-bit and 32-bit (where applicable) versions of the following operating systems are supported, except Server Core installations for server OS:

    • Microsoft Windows Server 2022
    • Microsoft Windows Server 2019 
    • Microsoft Windows Server 2016 
    • Microsoft Windows Server 2012 R2 
    • Microsoft Windows Server 2012 
    • Microsoft Windows Server 2008 R2 SP1 
    • Microsoft Windows 11 (experimental support)
    • Microsoft Windows 10 (starting from version 1803 up to version 20H2, 21H1)
    • Microsoft Windows 10 LTSC versions (1507, 1607, 1809)
    • Microsoft Windows 8.1
    • Microsoft Windows 7 SP1 

    Linux OS

    Linux kernel version 2.6.32 or later is supported as long as you use kernels supplied by your distribution.

    Both 64-bit and 32-bit (where applicable) versions of the following operating systems are supported:

    • Debian 9.0 – 11.0
    • Ubuntu 14.04, 16.04, 18.04, 20.04, 20.10, 21.04
    • RHEL 6.0 – 8.4
    • CentOS 7.0 – 8.4
    • Oracle Linux 6 – 8.4 (RHCK)
    • Oracle Linux 6 (starting from UEK R2) – Oracle Linux 8.4 (up to UEK R6 U2, kernel version 5.4.17-2102)
    • SLES 12 SP2 – 15 SP3
    • SLES for SAP 12 SP2 – 15 SP3
    • Fedora 32 – 34
    • openSUSE Leap 15.2 – 15.3
    • openSUSE Tumbleweed

    Consider the following limitations:

    • Debian 11 does not support automatic backup agent installation.
    • Fedora 32 is supported up to kernel 5.7.7 (requires manual installation of Veeam Agent for Linux 5.0).
    • Fedora 33, 34 are supported up to kernel 5.13.19 (requires manual installation of Veeam Agent for Linux 5.0.1).
    • openSUSE Tumbleweed is supported up to kernel 5.13.13 (requires manual installation of Veeam Agent for Linux).
    • Linux kernel 2.6.32 - 754.6.3 in CentOS / RHEL and Oracle Linux (RHCK) is not supported.
    • Ubuntu 20.04 and 20.10 with kernel version 5.8 or later support file-level backup mode only when using Veeam Agent for Linux 5.0. To use other backup modes, install the latest version of Veeam Agent for Linux.

    macOS

    • version 10.13 or later build
    • version 11.12 - 11.13

    Software

    • Microsoft .NET Framework 4.6 or later (Windows computers)
    • sysvinit-tools package (Linux computers)
    • linux-image-<version>-dbg (for Debian 11.0), where <version> is the Linux kernel version that you use

    Network (management agent channel)

    • 64 kbit/s for managing Veeam backup agent
    • 128 kbit/s for managing Veeam Backup & Replication, Veeam ONE, Veeam Backup for Microsoft 365

    *Not recommended as update of management agents may not work properly on machines that run these OS versions.

    Managed Computers

    Veeam Service Provider Console can manage the following Veeam products:

    Specification

    Requirement

    Software

    Veeam Service Provider Console management agent

    Network

    For remote network discovery rules based on the IP range option, discovered computers must have these firewall rules enabled:

    • File and Printer Sharing (SMB-In), TCP port 445.
    • Windows Management Instrumentation (WMI-In).
    • Remote Scheduled Tasks Management (RPC), Remote Scheduled Tasks Management (RPC-EPMAP), Incoming TCP, RPC Dynamic Ports firewall rule.
    • TCP port 6180 (required for establishing the connection with cloud gateways).
    • TCP port 22 (required for establishing the SSH connection with computers running Linux OS).