Uninstalling Veeam Service Provider Console

Complete the following steps to uninstall Veeam Service Provider Console:

  1. Uninstall Veeam backup agents from managed machines if you no longer plan to use the software.

You can uninstall Veeam backup agents from the Veeam Service Provider Console portal. For details, see section Uninstalling Veeam Backup Agents of the Guide for Service Providers.

Otherwise, you can uninstall Veeam backup agents manually.

  1. Uninstall Veeam Service Provider Console management agents from managed machines:
  • Veeam Backup & Replication and Veeam Backup Enterprise Manager servers
  • Computers protected with Veeam backup agents
  • Computers that host the Veeam Service Provider Console master agent

You can uninstall management agents from the Veeam Service Provider Console portal. For details, see Uninstalling Management Agents of the Guide for Service Providers.

Otherwise, you can uninstall management agents manually.

  1. Uninstall Veeam Service Provider Console using Programs and Features or Add/Remove Programs in Microsoft Windows Control Panel.

If you deployed Veeam Service Provider Console using the distributed installation scenario, make sure you uninstall both the Veeam Service Provider Console Server and Web UI components.

  1. Remove the Veeam Service Provider Console database.

The Microsoft SQL Server instance installed and used by Veeam Service Provider Console is not removed as part of the uninstall process. The Veeam Service Provider Console database and its data is retained until you manually remove the database or uninstall the Microsoft SQL Server instance.

Uninstalling Cloud Infrastructure Components

If you deployed Veeam Cloud Connect solely to use it with Veeam Service Provider Console, and no longer plan to use it, you can remove the cloud infrastructure:

  1. Uninstall Veeam Cloud Connect infrastructure components:
  • Cloud gateways
  • Cloud repository and cloud host components
  • WAN accelerators
  1. Uninstall Veeam Backup & Replication from the cloud server.
  2. Remove the Veeam Backup & Replication database.

The Microsoft SQL Server instance installed and used by Veeam Cloud Connect is not removed as part of the uninstall process. The Veeam Cloud Connect database and its data is retained until you manually remove the database or uninstall the Microsoft SQL Server instance.

Page updated 12/12/2023

Page content applies to build 8.1.0.21999