Getting Technical Support

If you have any questions or issues with Mine with Veeam, you can search for a resolution on Veeam R&D Forums or submit a support case in the Veeam Customer Support Portal.

When you submit a support case, it is recommended that you provide the Veeam Customer Support Team with the following information:

• Version information for the product and its infrastructure components
• Error message or accurate description of the problem you are facing
• Log files

To export logs for Mine with Veeam, you must collect logs from both the Veeam Backup & Replication console and the Mine console.