Step 5. Specify Alarm Actions

On the Actions tab of the Alarm settings window, specify what actions must be performed after the alarm is triggered, or after the alarm status changes. You can choose to notify virtual infrastructure administrators by email, send SNMP traps or run a custom script.

To define alarm response actions:

1. From the Action list, select the necessary action:

• Send email to a default group is the default action that applies to all new and predefined alarms. Select this option if you want to send an email notification to all recipients included in the default email notification group when the alarm is triggered or when the alarm status changes.

For more information see Email Notifications.

• Send email notification — select this option if you want to send an email notification to specific recipients when the alarm is triggered or when the alarm status changes. In the Value field, enter recipients’ email addresses. If you want to specify several recipients, separate email addresses with semicolon (;), comma (,) or space ( ).

For more information see Email Notifications.

• Send SNMP trap — select this option if you want to send a Simple Network Management Protocol (SNMP) trap when the alarm is triggered or when the alarm status changes.

For more information, see SNMP Traps.

• Run script — select this option if you want to run a custom script when the alarm is triggered or when the alarm status changes. By running a script, you can automate routine tasks that are normally performed when specific alarms fire. For example, if a critical system is affected, you may need to immediately open a ticket with the in-house support or perform some corrective actions that will eliminate the problem.

In the Value field, enter the path to the executable file. The executable file must be located on the machine running the Veeam ONE Server component. You can use the following parameters in the command line for running the script: %1 — alarm name; %2— affected node name; %3 — alarm summary; %4 — time; %5 — alarm status; %6 — old alarm status.

2. In the Condition field, describe when the action must be performed:

• Errors and warnings — select this option if the action must be performed every time when the alarm status changes to Error or Warning.
• Errors only — select this option if the action must be performed every time when the alarm status changes to Error.
• Any state — select this option if the action must be performed every time when the alarm status changes to Error, Warning or Info.

You can specify multiple response actions for the same alarm. To add a new action, click the Add button and repeat steps 1-2 for every new action.