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Veeam ONE 9.5
Working with Alarms

Microsoft Hyper-V Alarms

This section describes predefined alarms for Microsoft Hyper-V infrastructure components:

Host

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Bad Hyper-V username logon attempt

Based on event
4625 Microsoft-Windows-Security-Auditing

Error

Manual

This event records a failed user logon attempt. The combination of username, password and permissions is the mechanism by which Hyper-V server authenticate a user for access and authorize the user to perform activities.

Cluster communication session failed

Based on event
1570 Microsoft-Windows-FailoverClustering

Error

Manual

Host mode failed to establish a communication session while joining the cluster.

Cluster host node network connectivity error

Based on event
1554 Microsoft-Windows-FailoverClustering

Error

Manual

This cluster node has no network connectivity. It cannot participate in the cluster until connectivity is restored.

Cluster hosts update version mismatch

Based on event
1548 Microsoft-Windows-FailoverClustering

Error

Manual

Host node has established a communication session with another node and detected that it is running a different but compatible version of the cluster service software.

Cluster network failure

Based on event
1127 Microsoft-Windows-FailoverClustering

Warning

Manual

Cluster network interface for cluster node has failed.

Cluster witness resource failure

Based on event
1558 Microsoft-Windows-FailoverClustering

Error

Manual

The cluster service detected a problem with the witness resource. The witness resource will be failed over to another node within the cluster in an attempt to reestablish access to cluster configuration data.

Cluster witness resource update failure

Based on event
1557 Microsoft-Windows-FailoverClustering

Error

Manual

Cluster service failed to update the cluster configuration data on the witness resource.

Host available memory

Average Hyper-V Services memory usage for 15 minutes is above 80%

Warning

Automatic

This host is low on available memory.

Average Hyper-V Services memory usage for 15 minutes is above 90%

Error

Host average disk queue length

Average disk queue length for 15 minutes is above 1

Warning

Automatic

Average disk queue length on the host may report on too many I/O requests. This means that not all requests are queued. Some requests are completed and are on their way back to where the performance data is being collected.

Average disk queue length for 15 minutes is above 2

Error

Host average memory pressure

Average pressure for 15 minutes is above 90%

Warning

Automatic

This host has exceeded the threshold for memory pressure.

Average pressure for 15 minutes is above 100%

Error

Host cluster membership

Based on event
1093 Microsoft-Windows-FailoverClustering

Error

Manual

The Cluster service cannot identify host node as a member of failover cluster.

Host connection failure

State not equals Connected for 5 minutes or more

Error

Automatic

This alarm monitors Hyper-V host connection state.

Host CPU time per dispatch

Average host CPU wait time for 15 minutes is 60 microseconds

Warning

Automatic

The counter shows the average time Virtual Machines running on the host spent waiting for a virtual processor to be dispatched onto a logical processor. More vCPUs on host means more things the dispatcher has to schedule thus wait time raises.

Average host CPU wait time for 15 minutes is 100 microseconds

Error

Host CPU usage

Average Total Run Time value for 15 minutes is above 75%

Warning

Automatic

This host has exceeded the threshold for CPU usage.

Average Total Run Time value for 15 minutes is above 85%

Error

Host failed to form a cluster

Based on event
1546 Microsoft-Windows-FailoverClustering

Error

Manual

Host node failed to form a failover cluster.

Host Image Management service is not running

*Hyper-V Image Management* service is not running for 5 minutes or more

Error

Automatic

The service required to manage virtual storage is not running. No virtual storage management operations can be performed.

Host Memory Pages Usage

Average pages/sec value for 15 minutes is above 500

Warning

Automatic

The counter shows the rate at which pages are read from or written to disk to resolve hard page faults. This counter is a primary indicator of the types of faults that cause system-wide delays.

Average pages/sec value for 15 minutes is above 1500

Error

Host network average output queue length

Average network output queue length for 15 minutes is above 1

Warning

Automatic

This host has exceeded the threshold for the length of the queue in packets. This counter should be 0 at all times.

Average network output queue length for 15 minutes is above 2

Error

Host network outbound errors number

Average network outbound errors number for 15 minutes is above 1

Warning

Automatic

This host has exceeded the threshold for the outbound packets that couldn't be transmitted because of errors.

Average network outbound errors number for 15 minutes is above 2

Error

Host Networking Management service is not running

*Hyper-V Networking Management* service is not running for 5 minutes or more

Error

Automatic

The Hyper-V Networking Management Service is not configured to start automatically. Virtual networks cannot be managed until the service is started.

Host node failed to form a cluster

Based on event
1573 Microsoft-Windows-FailoverClustering

Error

Manual

Host node failed to form a cluster.

Host node failed to join cluster

Based on event
1572 Microsoft-Windows-FailoverClustering

Error

Manual

Host node failed to join the cluster because it could not send and receive failure detection network messages with other cluster nodes.

Host node was evicted from cluster

Based on event
1011 Microsoft-Windows-FailoverClustering

Warning

Manual

Cluster host node has been evicted from the failover cluster.

Host node was removed from cluster

Based on event
1135 Microsoft-Windows-FailoverClustering

Error

Manual

Cluster node was removed from the active failover cluster membership. If the Cluster service fails to start on a failover cluster node, the node cannot function as part of the cluster.

Host restart

Based on event
1074 User32

Information

Automatic

Host operation system has been restarted or shut down.

Missing latest cluster configuration data

Based on event
1561 Microsoft-Windows-FailoverClustering

Error

Manual

The cluster service has determined that this node does not have the latest copy of cluster configuration data. Therefore, the cluster service has prevented itself from starting on this node.

Network communication failure

Based on event
1592 Microsoft-Windows-FailoverClustering

Warning

Manual

Cluster node lost communication with another cluster node. Network communication was reestablished.

Unreachable cluster network interface

Based on event
1126 Microsoft-Windows-FailoverClustering

Warning

Manual

Cluster network interface for cluster node is unreachable by at least one other cluster node attached to the network.

Virtual Machine Management service is not running

*Hyper-V Virtual Machine Management* service is not running

Error

Automatic

The service required to manage virtual machines is not running. No virtual machine management operations can be performed.

Virtual Machine

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Background disk merge failed

Based on event
19100 Microsoft-Windows-Hyper-V-VMMS

Warning

Manual

The parent virtual hard disks associated with this virtual machine may be in an inconsistent state.

Background disk merge interruption

Based on event
19090 Microsoft-Windows-Hyper-V-VMMS

Warning

Manual

The snapshot merge operation was interrupted.

Checkpoint configuration is not accessible

Based on event
16420 Microsoft-Windows-Hyper-V-VMMS

Error

Manual

The configuration of checkpoint is no longer accessible.

Current memory pressure

Average memory pressure for 15 minutes is above 90%

Warning

Automatic

This VM has exceeded the threshold for memory pressure.

Average memory pressure for 15 minutes is above 100%

Error

Failed to assign dynamic MAC address

Based on event
12572 Microsoft-Windows-Hyper-V-SynthNic

Error

Manual

Dynamic MAC address for VM network adapter was not assigned.

Failed to create memory contents file

Based on event
3320 Microsoft-Windows-Hyper-V-Worker

Error

Manual

Failed to create memory contents file.

Failed to create VM saved state file

Based on event
3080 Microsoft-Windows-Hyper-V-Worker

Error

Manual

Failed to create or access VM saved state file.

Failed to delete VM directory

Based on event
16150 Microsoft-Windows-Hyper-V-VMMS

Warning

Manual

Cannot delete VM directory.

Failed to initialize VM memory

Based on event
3050 Microsoft-Windows-Hyper-V-Worker

Error

Manual

Failed to initialize VM memory.

Failed to merge virtual disk

Based on event
16210 Microsoft-Windows-Hyper-V-VMMS

Warning

Manual

Cannot merge disk file on deletion. As a result, this disk  might be in inconsistent state.

Failed to power on VM

Based on event
12010 Microsoft-Windows-Hyper-V-Worker

Error

Manual

Failed to power on VM.

Based on event
12030 Microsoft-Windows-Hyper-V-Worker

Based on event
12040 Microsoft-Windows-Hyper-V-Worker

Based on event
12050 Microsoft-Windows-Hyper-V-Worker

Failed to restore VM

Based on event
12080 Microsoft-Windows-Hyper-V-Worker

Error

Manual

Failed to restore a VM.

Failed to save VM

Based on event
12054 Microsoft-Windows-Hyper-V-Worker

Error

Manual

Failed to save state for a VM.

Guest disk space

Guest disk free space is below 10%

Warning

Automatic

Guest OS volume is low on available guest disk space.

Guest disk free space is below 5%

Error

Hyper-V VM checkpoint age

VM checkpoint age is 48 hours or more

Warning

Automatic

The age of the checkpoint (latest) for this VM has exceeded the configured threshold.

Hyper-V VM checkpoint size

Hyper-V VM checkpoint size is above 10% of the VM size

Warning

Automatic

The VM has been running on a checkpoint for extended period of time, which exceeded the configured threshold for the checkpoint size. A checkpoint preserves the state and data of a VM at a specific point in time.

Hyper-V VM checkpoint size is above 20% of the VM size

Error

Incompatible version of integration services

Based on event
4010 Microsoft-Windows-Hyper-V-Integration

Warning

Manual

The version of a component of integration services is incompatible with another version.

Insufficient disk space

Based on event
16050 Microsoft-Windows-Hyper-V-VMMS

Warning

Manual

Hyper-V disk space is low on available free space.

Invalid static MAC address

Based on event
12560 Microsoft-Windows-Hyper-V-SynthNic

Error

Manual

By default, new virtual machines in Hyper-V are created with NICs that are assigned dynamic MAC addresses.

Based on event
12560 Microsoft-Windows-Hyper-V-Worker

Based on event
12560 Microsoft-Windows-Hyper-V-VMMS

Machine remoting system failure

Based on event
12480 Microsoft-Windows-Hyper-V-Worker

Warning

Manual

Failure in machine remoting system has been detected.

No disk space to run this VM

Based on event
16060 Microsoft-Windows-Hyper-V-VMMS

Error

Manual

VM has been paused because it has run out of disk space.

Not enough memory to start a VM

Based on event
3122 Microsoft-Windows-Hyper-V-Worker

Error

Manual

Hyper-V was unable to allocate RAM resources to start this VM.

Based on event
3030 Microsoft-Windows-Hyper-V-Worker

Possible ransomware activity

Total run time is above 70% and virtual storage write is above 40 MB/s for 5 minutes.

Warning

Automatic

Veeam ONE detected suspicious activity on this VM.

Total run time is above 80% and virtual storage write is above 60 MB/s for 5 minutes.

Error

Static MAC address conflict

Based on event
12562 Microsoft-Windows-Hyper-V-SynthNic

Warning

Manual

By default, new virtual machines in Hyper-V are created with NICs that are assigned dynamic MAC addresses.

Based on event
12562 Microsoft-Windows-Hyper-V-Worker

Unexpected VM error

Based on event
16020 Microsoft-Windows-Hyper-V-VMMS

Error

Manual

This VM has encountered an unexpected error.

VM configuration is not accessible

Based on event
16410 Microsoft-Windows-Hyper-V-VMMS

Error

Manual

The configuration of virtual machine is no longer accessible.

Based on event
16400 Microsoft-Windows-Hyper-V-VMMS

VM configuration module error

Based on event
4096 Microsoft-Windows-Hyper-V-Config

Error

Manual

The VM configuration is no longer accessible.

VM CPU usage

Average guest run time for 15 minutes is above 75%

Warning

Automatic

This VM has exceeded the threshold for CPU usage.

Average guest run time for 15 minutes is above 85%

Error

VM disk errors

Average number of errors/min for 15 minutes is above 4

Warning

Automatic

This VM has logged one or more errors that have occurred on its virtual device.

Average number of errors/min for 15 minutes is above 8

Error

VM guest OS reboot

Based on event
18514 Microsoft-Windows-Hyper-V-Worker

Information

Warning

Virtual Machine was rebooted. This warning is applied only to Windows Server 2012 and Windows Server 2012 R2.

VM initialization error

Based on event
3040 Microsoft-Windows-Hyper-V-Worker

Error

Manual

VM initialization has failed.

VM invalid switch port reference

Based on event
12570 Microsoft-Windows-Hyper-V-SynthNic

Error

Manual

The virtual machine cannot be started.

VM restart

Based on event
18512 Microsoft-Windows-Hyper-V-Worker

Information

Automatic

Virtual Machine was rebooted. This warning is applied only to Windows Server 2012 and Windows Server 2012 R2.

VM shutdown by guest

Based on event
18508 Microsoft-Windows-Hyper-V-Worker

Information

Automatic

Virtual Machine was shut down. This warning is applied only to Windows Server 2012 and newer Windows server versions.

VM shutdown by host

Based on event
18504 Microsoft-Windows-Hyper-V-Worker

Information

Automatic

Virtual Machine was shut down. This warning is applied only to Windows Server 2012 and newer Windows server versions.

VM vCPU time per dispatch

Average CPU wait time for 15 minutes is above 60 microseconds

Warning

Automatic

The counter shows the average time spent waiting for a virtual processor to be dispatched onto a logical processor.

Average CPU wait time for 15 minutes is above 100 microseconds

Error

VM with no backups

No backup restore points for the past 24 hours

Warning

Automatic

This VM has not been backed up within the defined RPO (Recovery Point Objective) interval.

VM with no replica

No replica restore points for the past 24 hours

Warning

Automatic

This VM has not been replicated within the defined RPO (Recovery Point Objective) interval.

VSS checkpoint failure

Based on event
10102 Microsoft-Windows-Hyper-V-VMMS

Error

Manual

Failed to create the backup of virtual machine.

Based on event
15252 Microsoft-Windows-Hyper-V-VMMS

Error

Cluster

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Cluster configuration data is missing or corrupt

Based on event
1575 Microsoft-Windows-FailoverClustering

Error

Manual

An attempt to forcibly start the cluster service has failed because the cluster configuration data on host node is either missing or corrupt.

Cluster configuration database cannot be unloaded

Based on event
1593 Microsoft-Windows-FailoverClustering

Error

Manual

The failover cluster database could not be unloaded and any potentially incorrect changes in memory could not be discarded. The cluster service will attempt to repair the database by retrieving it from another cluster node.

Cluster database could not be loaded

Based on event
1057 Microsoft-Windows-FailoverClustering

Error

Manual

The cluster database could not be loaded. Ensure that a good copy of the cluster configuration is available to the node.

Cluster memory overcommitment

Based on event
VeeamHvClusterReserveStateOkEvent

Resolve

Automatic

When placing a virtual machine in a failover cluster, the placement process calculates whether the new virtual machine will over-commit the cluster. If the action will over-commit the cluster, the corresponding alarm will be fired.

Based on event
VeeamHvClusterReserveStateErrorEvent

Error

Cluster network is down

Based on event
1130 Microsoft-Windows-FailoverClustering

Warning

Manual

Cluster network is down.

Cluster resource cannot be brought online

Based on event
1207 Microsoft-Windows-FailoverClustering

Error

Manual

Cluster network name resource cannot be brought online. The computer object associated with the resource could not be updated in domain.

Cluster resource failure

Based on event
1069 Microsoft-Windows-FailoverClustering

Error

Manual

Cluster resource  in clustered service or application has failed.

Cluster service cannot be started

Based on event
1090 Microsoft-Windows-FailoverClustering

Error

Manual

The Cluster service cannot be started. An attempt to read configuration data from the Windows registry failed.

Cluster service failed to start

Based on event
1105 Microsoft-Windows-FailoverClustering

Error

Manual

The Cluster service failed to start because it was unable to register interface(s) with the RPC service.

Cluster service failed to write data to a file

Based on event
1080 Microsoft-Windows-FailoverClustering

Warning

Manual

Cluster service could not write to a file. In a failover cluster, most clustered services or applications use at least one disk, also called a disk resource, that you assign when you configure the clustered service or application. Clients can use the clustered service or application only when the disk is functioning correctly.

Cluster service fatal error

Based on event
1000 Microsoft-Windows-FailoverClustering

Error

Manual

Cluster service suffered an unexpected fatal error.

Cluster service interruption

Based on event
1006 Microsoft-Windows-FailoverClustering

Error

Manual

Cluster service was halted due to incomplete connectivity with other cluster nodes.

Cluster service shut down

Based on event
1177 Microsoft-Windows-FailoverClustering

Error

Manual

The Cluster service is shutting down because quorum was lost.

Cluster Shared Volume is not available

Based on event
5120 Microsoft-Windows-FailoverClustering

Warning

Automatic

Cluster Shared Volume is no longer available on this node. All I/O will temporarily be queued until a path to the volume is reestablished.

Based on event
5122 Microsoft-Windows-FailoverClustering

Resolve

Cluster Shared Volume is not directly accessible

Based on event
5121 Microsoft-Windows-FailoverClustering

Warning

Automatic

Cluster Shared Volume is no longer directly accessible from this cluster node. I/O access will be redirected to the storage device over the network through the node that owns the volume. This may result in degraded performance.

Based on event
5122 Microsoft-Windows-FailoverClustering

Resolve

Failed to bring cluster resource online

Based on event
1049 Microsoft-Windows-FailoverClustering

Error

Manual

Cluster IP address resource cannot be brought online.

Failed to copy cluster configuration data file

Based on event
1581 Microsoft-Windows-FailoverClustering

Warning

Manual

The restore request for the cluster configuration data failed to make a copy of the existing cluster configuration data file (ClusDB).

Failed to create cluster resource name in domain

Based on event
1193 Microsoft-Windows-FailoverClustering

Error

Manual

Cluster network name resource failed to create its associated computer object in domain.

Failed to migrate virtual machine

Based on event
22506 Microsoft-Windows-Hyper-V-High-Availability

Error

Manual

Live migration for this VM did not succeed.

Based on event
22505 Microsoft-Windows-Hyper-V-High-Availability

Based on event
21100 Microsoft-Windows-Hyper-V-High-Availability

Failed to unload failover cluster database

Based on event
1574 Microsoft-Windows-FailoverClustering

Error

Manual

The failover cluster database could not be unloaded.

Inconsistency within the failover cluster

Based on event
1073 Microsoft-Windows-FailoverClustering

Error

Manual

The Cluster service was halted to prevent an inconsistency within the failover cluster.

Invalid IP address detected

Based on event
1047 Microsoft-Windows-FailoverClustering

Error

Manual

Cluster IP address resource cannot be brought online because the address value is invalid.

Invalid IP address for cluster resource

Based on event
1360 Microsoft-Windows-FailoverClustering

Error

Manual

Cluster IP address resource failed to come online.

Invalid subnet mask detected

Based on event
1046 Microsoft-Windows-FailoverClustering

Error

Manual

Cluster IP address resource cannot be brought online because the subnet mask value is invalid.

Unexpected cluster service problem

Based on event
1556 Microsoft-Windows-FailoverClustering

Error

Manual

The cluster service encountered an unexpected problem and will be shut down.

Cluster Shared Volume

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Active filter drivers detected

Based on event
5125 Microsoft-Windows-FailoverClustering

Warning

Manual

Cluster Shared Volume has identified one or more active filter drivers on this device stack that could interfere with CSV operations. I/O access will be redirected to the storage device over the network through another Cluster node. This may result in degraded performance.

Based on event
5126 Microsoft-Windows-FailoverClustering

Cluster Shared Volume 2012 read latency

Average read latency for 15 minutes is above 40 milliseconds

Warning

Automatic

Cluster Shared Volume has exceeded the configured threshold of total read latency.

Average read latency for 15 minutes is above 80 milliseconds

Error

Cluster Shared Volume 2012 write latency

Average write latency for 15 minutes is above 40 milliseconds

Warning

Automatic

Cluster Shared Volume has exceeded the configured threshold of total write latency.

Average write latency for 15 minutes is above 80 milliseconds

Error

Cluster Shared Volume free space

Free space is below 10%

Warning

Automatic

Cluster Shared Volume is low on available free space.

Free space is below 5%

Error

Redirected access was turned on

Based on event
5136 Microsoft-Windows-FailoverClustering

Warning

Manual

Cluster Shared Volume redirected access was turned on. Access to the storage device will be redirected over the network from all cluster nodes that are accessing this volume. This may result in degraded performance.

Volume snapshot preparation error

Based on event
1584 Microsoft-Windows-FailoverClustering

Error

Manual

A backup application initiated a VSS snapshot on Cluster Shared Volume without properly preparing the volume for snapshot. This snapshot may be invalid and the backup may not be usable for restore operations.

Local Storage

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Datastore read latency

Avg Disk sec/Read value for 15 minutes is 40 milliseconds

Warning

Automatic

This host local disk has exceeded the threshold for total read latency.  This performance monitor counter measures the amount of time that read operations take to respond to the operating system.

Avg Disk sec/Read value for 15 minutes is 80 milliseconds

Error

Datastore write latency

Avg Disk sec/Write value for 15 minutes is 40 milliseconds

Warning

Automatic

This host disk has exceeded the threshold for total write latency.  This performance monitor counter measures the amount of time that write operations take to respond to the operating system.

Avg Disk sec/Write value for 15 minutes is 80 milliseconds

Error

Local volume free space

Free space is below 10%

Warning

Automatic

Local volume is low on available free space.

Free space is below 5%

Error

 

Any Hyper-V Object

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Cluster Shared Volume is no longer accessible

Based on event
5142 Microsoft-Windows-FailoverClustering

Error

Manual

Cluster Shared Volume is no longer accessible from this cluster node because of error.

Failed to register VM configuration file

Based on event
20100 Microsoft-Windows-Hyper-V-VMMS

Warning

Manual

The Hyper-V Virtual Machine Management service failed to register the configuration for the virtual machine.

Failed to unregister VM configuration file

Based on event
20102 Microsoft-Windows-Hyper-V-VMMS

Warning

Manual

The Hyper-V Virtual Machine Management service failed to unregister the configuration for the virtual machine.

Failed to verify VM configuration file

Based on event
20104 Microsoft-Windows-Hyper-V-VMMS

Warning

Manual

The Hyper-V Virtual Machine Management service failed to verify that the configuration is registered for the virtual machine.

Failed to revert to VSS snapshot

Based on event
10104 Microsoft-Windows-Hyper-V-VMMS

Error

Manual

Failed to revert to VSS snapshot on one or more virtual hard disks of the virtual machine.

Failed to open VM attachment

Based on event
12290 Microsoft-Windows-Hyper-V-Worker

Error

Manual

Cannot open VM attachment.

Based on event
12290 Microsoft-Windows-Hyper-V-SynthStor

Based on event
12290 Microsoft-Windows-Hyper-V-VMMS

Based on event
12140 Microsoft-Windows-Hyper-V-VMMS

Based on event
12140 Microsoft-Windows-Hyper-V-Worker

Based on event
12140 Microsoft-Windows-Hyper-V-SynthStor

Based on event
12240 Microsoft-Windows-Hyper-V-VMMS

Based on event
12240 Microsoft-Windows-Hyper-V-Worker

Based on event
12240 Microsoft-Windows-Hyper-V-SynthStor

Failed to load VM configuration

Based on event
16300 Microsoft-Windows-Hyper-V-VMMS

Error

Manual

Cannot load a virtual machine configuration.

VM configuration file is corrupt

Based on event
16310 Microsoft-Windows-Hyper-V-VMMS

Error

Manual

Cannot load the virtual machine because the configuration is corrupt.

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