Veeam Backup & Replication Alarms

In this article

    This section describes predefined alarms for Veeam Backup & Replication infrastructure components.

    Enterprise Manager

    Alarm Name

    Event/Condition

    Severity

    Resolve Action

    Description

    Veeam Backup Enterprise Manager connection failure

    State does not equal Connected.

    Error

    Automatic

    Veeam ONE failed to connect to Veeam Backup Enterprise Manager.

     

    Veeam Backup & Replication Server

    Alarm Name

    Event/Condition

    Severity

    Resolve Action

    Description

    Agent backup job state

    State of an agent backup job equals Warning.

    Warning

    Automatic

    One or more computers failed to back up successfully.

    State of an agent backup job equals Failed.

    Error

    Agent backup policy session state

    State of a backup policy session equals Warning.

    Warning

    Automatic

    One or more computers failed to back up successfully.

    State of a backup policy session equals Failed.

    Error

    Backup Copy Job exceeded data transfer window

    Based on event
    VeeamBpCopyJobNetworkWindowExceededEvent.

    Error

    Manual

    One or more backup copy jobs exceeded defined window, and data transfer between source and target backup repositories has been stopped.

    Backup Copy job state

    State of an backup copy job equals Warning.

    Warning

    Automatic

    One or more objects could not be successfully copied from the backup repository.

    State of an backup copy job equals Failed.

    Error

    Backup Copy RPO

    Restore point copy is missing according to job schedule.

    Error

    Automatic

    One or more backups was not successfully copied to the secondary repository within the defined RPO interval.

    Job disabled

    Job is disabled for more than 12 hours.

    Warning

    Automatic

    Job stays in the disabled state for a longer time than configured in the alarm threshold.

    Backup job failed to create storage snapshot

    Based on event
    VeeamBpJobFailedToCreateStorageSnapshotEvent.

    Warning

    Manual

    Integrated storage failed to create storage snapshot initiated by Veeam backup job.

    Backup job state

    State of a backup job equals Warning.

    Warning

    Automatic

    Backup job reported either an error or a warning.

    State of a backup job equals Failed.

    Error

    State of a Nutanix backup job equals Warning.

    Warning

    State of a Nutanix backup job equals Failed.

    Error

    VM CDP SLA Compliance

    SLA decreases to 95% for 5 minutes

    Warning

    Automatic

    SLA % of one or more VMs processed by CDP policy has dropped below threshold.

    SLA decreases to 75% for 5 minutes

    Error

    Cloud backup policy session state

    Status of a cloud backup policy session equals Warning.

    Warning

    Automatic

    Policy finished with warning or error.

    Status of a cloud backup policy session equals Error.

    Error

    NAS Backup job state

    State of a file-level backup job equals Warning.

    Warning

    Automatic

    One or more file sources failed to back up successfully.

    State of a file-level backup job equals Failed.

    Error

    File copy job state

    State of a file copy job equals Warning.

    Warning

    Manual

    One or more files failed to be transferred to the destination folder.

    State of a file copy job equals Failed.

    Error

    Job exceeded backup window

    Based on event
    VeeamBpJobWindowExceededEvent.

    Error

    Manual

    One or more jobs exceeded allowed backup window and has been terminated.

    License expiration date

    Based on event
    VeeamBackupServerLicenseExpiration.

    Warning

    Automatic

    Veeam Backup & Replication license expired.

    Based on event
    VeeamBackupServerLicenseChanged.

    Resolve

    Based on event
    VeeamBackupServerLicenseExpirationResolve.

    Resolve

    Maximum allowed job duration

    Job duration is more than 480 minutes.

    Error

    Manual

    Job has exceeded its maximum allowed execution time.

    Job duration is more than 120 minutes.

    Warning

    Plug-in backup data collection failure

    Plug-in backup data collection failed due to connection loss for more than 5 minutes.

    Error

    Automatic

    Veeam ONE server failed to collect plug-in backup data provided by Veeam Backup & Replication.

    Quick Migration job state

    Based on event
    VeeamBpQMigrationSessionWarningEvent.

    Warning

    Automatic

    One or more VMs failed to migrate to another host.

    Based on event
    VeeamBpQMigrationSessionErrorEvent.

    Error

    Replication job state

    State of a replication job equals Warning.

    Warning

    Automatic

    One or more VMs failed to replicate successfully.

    State of a replication job equals Failed.

    Error

    Restore activity

    Based on event
    290 Veeam MP.

    Information

    Automatic

    Restore session initiated.

    Support expiration date

    Based on event
    VeeamBackupServerLicenseSupportExpiration.

    Warning

    Automatic

    Veeam Backup & Replication prepaid support contract expired.

    Based on event
    VeeamBackupServerLicenseChanged.

    Resolve

    Based on event
    VeeamBackupServerLicenseSupportExpirationResolved.

    Resolve

    SureBackup job state

    State of a SureBackup job equals Warning.

    Warning

    Automatic

    One or more VMs could not be successfully verified.

    State of a SureBackup job equals Failed.

    Error

    Suspicious incremental backup size

    One of 3 last job increment sizes is above 150% of configured threshold.

    Warning

    Automatic

    The size of the recently created incremental restore point is significantly different from the previously created ones.

    One of 3 last job increment sizes is above 200% of configured threshold.

    Error

    One of 3 last job increment sizes is below 80% of configured threshold.

    Warning

    One of 3 last job increment sizes is below 70% of configured threshold.

    Error

    Tape job state

    Status of the file to tape backup job equals Warning.

    Warning

    Manual

    One or more VMs or files failed to be transferred to the tape device.

    Status of the file to tape backup job equals Failed.

    Error

    Status of the backup to tape job equals Warning.

    Warning

    Status of the backup to tape job equals Failed.

    Error

    Database log backup job state

    Microsoft SQL server log backup job completed with warning

    Warning

    Automatic

    Microsoft SQL Database or Oracle Database logs have not been backed up successfully.

    Microsoft SQL server log backup job failed

    Error

    Oracle log backup job completed with warning

    Warning

    Oracle log backup job failed

    Error

    Unusual job duration

    Job duration is above 150% of average time interval

    Warning

    Automatic

    Job duration is above usual values among the set of job sessions

    Job duration is above 200% of average time interval

    Error

    Veeam Backup & Replication Server connection failure

    State does not equal Connected.

    Error

    Automatic

    Connection to Veeam Backup & Replication server failed.

    Veeam Broker Service state

    Based on event
    VeeamBackupServerBrokerServiceDownEvent.

    Warning

    Automatic

    Veeam Broker Service that interacts with virtual infrastructure to collect and cache its topology is not started and not working properly.

    Based on event
    VeeamBackupServerBrokerServiceDownEvent.

    Resolve

    Based on event
    VeeamBackupServerBrokerServiceDownEvent.

    Resolve

     

    Repository

    Alarm Name

    Event/Condition

    Severity

    Resolve Action

    Description

    Backup repository connection failure

    State equals Not accessible for more than 5 minutes.

    Error

    Automatic

    Veeam Backup & Replication server lost connection to the backup repository.

    State equals Partially accessible for more than 5 minutes.

    Warning

    Backup repository free space

    Free space is below 5%.

    Error

    Automatic

    Backup repository is low on free space.

    Free space is below 10%.

    Warning

    Backup repository version is out-of-date

    Component version mismatch.

    Warning

    Automatic

    Veeam backup repository version does not match the version of Veeam Backup & Replication server.

    Backup repository ReFS data integrity issue

    Based on event
    133 ReFS

    Warning

    Manual

    ReFS-formatted volume of a backup repository experienced a data integrity issue.

    Based on event
    135 ReFS

    Based on event
    136 ReFS

    Immutability state

    Immutability is disabled.

    Warning

    Automatic

    The immutability setting is turned off on one or several backup repositories or scale-out backup repository extents.

    Immutability change tracking

    Based on event
    VeeamImmutabilityIntervalDaysDecreased.

    Warning

    Manual

    The configured immutability period has been changed on one or several backup repositories or scale-out backup repository extents.

    Based on event
    VeeamImmutabilityIntervalDaysIncreased.

    Based on event
    VeeamImmutabilityIntervalDaysEnabled.

     

    Proxy

    Alarm Name

    Event/Condition

    Severity

    Resolve Action

    Description

    Proxy connection failure

    State does not equal Accessible for more than 5 minutes.

    Error

    Automatic

    Veeam Backup & Replication server lost connection to the proxy server.

    Proxy version is out-of-date

    Component version mismatch.

    Warning

    Automatic

    Veeam proxy version does not match the version of Veeam Backup & Replication server.

    CDP proxy cache usage

    CDP cache usage is above 50%

    Warning

    Automatic

    CDP proxy cache usage has reached the configured threshold.

    CDP cache usage is above 75%

    Error

     

    WAN Accelerator

    Alarm Name

    Event/Condition

    Severity

    Resolve Action

    Description

    WAN accelerator connection state

    State does not equal Accessible for more than 5 minutes.

    Error

    Automatic

    Veeam Backup & Replication server lost connection to the WAN accelerator

    WAN accelerator version is out-of-date

    Component version mismatch.

    Warning

    Automatic

    Veeam WAN accelerator version does not match the version of Veeam Backup & Replication server.

     

    Tape Server

    Alarm Name

    Event/Condition

    Severity

    Resolve Action

    Description

    Tape server connection state

    State does not equal Accessible for more than 5 minutes.

    Error

    Automatic

    Veeam Backup & Replication server lost connection to the tape server.

    Tape server version is out-of-date

    Component version mismatch.

    Warning

    Automatic

    Veeam tape server version does not match the version of Veeam Backup & Replication server.

     

    Cloud Repository

    Alarm Name

    Event/Condition

    Severity

    Resolve Action

    Description

    Cloud repository free space

    Free space is below 10%.

    Warning

    Automatic

    Cloud repository is low on available free space.

    Free space is below 5%.

    Error

    Cloud repository lease expiration date

    14 days to lease expiration.

    Warning

    Automatic

    Cloud repository lease time is about to expire.

    0 days to lease expiration.

    Error

    VM backups in cloud repository

    Number of stored VMs is above the specified threshold.

    Warning

    Automatic

    Number of VMs stored in the cloud repository is above the defined threshold.

     

    Cloud Gateway

    Alarm Name

    Event/Condition

    Severity

    Resolve Action

    Description

    Cloud gateway connection state

    State does not equal Accessible for more than 5 minutes.

    Error

    Automatic

    Veeam Backup & Replication server lost connection to the cloud gateway.

    Cloud gateway version is out-of-date

    Component version mismatch.

    Warning

    Automatic

    Veeam cloud gateway version does not match the version of Veeam Backup & Replication server.

    Computer

    Alarm Name

    Event/Condition

    Severity

    Resolve Action

    Description

    Computer with no backup

    No computer backups were created for more than 24 hours

    Warning

    Automatic

    This computer has not been backed up within the configured RPO (Recovery Point Objective)period.

    Intelligent Diagnostics

    List of intelligent diagnostics alarms depends on the set of installed signatures. For details, see Veeam Intelligent Diagnostics.