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Veeam ONE 9.5
Working with Alarms

Step 3. Customize Email Template

You can customize the email template used for alarm notifications. In the template, you can change the following items:

Step 3. Customize Email Template Note:

You can customize the email template for Mission Critical notifications only. You cannot modify the template for alarm summary notifications sent in accordance with the Other notification policy. For more information on notification policies, see Step 2. Configure Notification Frequency.

Configuring Email Subject and Body

You can customize the email notification subject:

  1. Open Veeam ONE Monitor.
  2. On the toolbar, click Options and select Server Settings.

Alternatively, press [CTRL + S] on the keyboard.

  1. In the Server Settings window, open the Notification Policy tab.
  2. In the Email notification policies section, select Mission Critical and click Edit template.
  3. In the Email subject template field, specify the subject of the notification.

You can use the following variables in the subject text:

  1. In the Select additional fields to include to the email notifications section, select check boxes next to options you want to include in the body of the email message.

General options apply to email notification for all types of alarms.

VM options apply to email notifications for VM alarms.

  1. Click OK.

Configure Email Subject and Body

Configuring Email Format

By default, Veeam ONE sends email notifications in the HTML format. You can change notification format to plain text. Note that plain text notifications do not support HTML elements, formatted text, colors or graphics. Plain text notifications also do not include knowledge base articles.

To choose the email notification format:

  1. Open Veeam ONE Monitor.
  2. On the toolbar, click Options and select Server Settings.

Alternatively, press [CTRL + S] on the keyboard.

  1. On the SMTP Settings tab, in the Email format section, choose a format: HTML or Plain Text.
  2. Click OK.

Choose Email Format

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