Internal Alarms

In this article

    The following table describes internal Veeam ONE alarms.

    Alarm Name

    Event/Condition

    Severity

    Description

    Backup performance data collection failure

    Based on event
    VeeamBpPerfCollectionFailedEvent.

    Error

    Veeam ONE failed to collect performance data from the specified backup server.

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    Based on event
    VeeamBpPerfCollectionFailedResolvedEvent.

    Resolve

    Backup server data collection problem

    Based on event
    VeeamNoHostConnectionEvent.

    Error

    Veeam ONE failed to collect data from a Veeam Backup & Replication server.

    Based on event
    VeeamNoHostConnectionResolvedEvent.

    Resolve

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    Disk cache error

    Based on event
    VeeamDPCacheEvent.

    Warning

    Veeam ONE failed to write performance data to the disk cache folder.

    Based on event
    VeeamDPCacheResolvedEvent.

    Resolve

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    Events data collection failure

    Based on event
    VeeamEventCollectionFailedEvent.

    Error

    Veeam ONE failed to collect events data from the objects specified.

    Based on event
    VeeamEventCollectionFailedResolvedEvent.

    Resolve

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    Guest services collection failure

    Based on event
    VeeamCollectionServiceFailedEvent.

    Error

    Veeam ONE failed to collect guest services state information.

    Based on event
    VeeamCollectionServiceFailedResolvedEvent.

    Resolve

    Guest processes collection failure

    Based on event
    VeeamCollectionProcessFailedEvent.

    Error

    Veeam ONE failed to collect guest processes state information.

    Based on event
    VeeamCollectionProcessFailedResolvedEvent.

    Resolve

    Hardware sensors collection failure

    Based on event
    VeeamHardwareSensorsCollectionEvent.

    Error

    Veeam ONE failed to collect host hardware information.

    Based on event
    VeeamHardwareSensorsCollectionResolvedEvent.

    Resolve

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    Performance data collection failure

    Based on event
    VeeamPerfCollectionFailedEvent.

    Error

    Veeam ONE failed to collect performance data from the objects specified.

    Based on event
    VeeamPerfCollectionFailedResolvedEvent.

    Resolve

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    SQL Server Express database size

    Based on event
    VeeamSqlLowDbFreeSpaceEvent.

    Warning

    Veeam ONE database size is close to maximum database size supported by SQL Server Express Edition.

    Based on event
    VeeamSqlLowDbFreeSpaceResolvedEvent.

    Resolve

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    Topology collection failure

    Based on event
    VeeamInfCollectionFailedEvent.

    Error

    Veeam ONE failed to collect infrastructure topology.

    Based on event
    VeeamInfCollectionFailedResolvedEvent.

    Resolve

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    vCloud Director blocking tasks update failure

    Based on event
    VeeamVcdBlockingTaskUpdateFailedEvent.

    Error

    Veeam ONE failed to update vCloud Director blocking tasks list.

    Based on event
    VeeamVcdBlockingTaskUpdateFailedResolvedEvent.

    Resolve

    vCloud Director connection failure

    Based on event
    VeeamNoVcdHostConnectionEvent.

    Error

    Veeam ONE failed to collect performance and configuration data from vCloud Director.

    Based on event
    VeeamNoVcdHostConnectionResolvedEvent.

    Resolve

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    vCloud Director stranded items update failure

    Based on event
    VeeamVcdStrandedItemUpdateFailedEvent.

    Error

    Veeam ONE failed to update vCloud Director stranded items list.

    Based on event
    VeeamVcdStrandedItemUpdateFailedResolvedEvent.

    Resolve

    Veeam B&R license exceeded

    Based on event
    VeeamBpExceedErrorEvent.

    Error

    Veeam Backup & Replication license limit has been exceeded.

    Based on event
    VeeamBpExceedWarningEvent.

    Warning

    Based on event
    VeeamLicenseGraceOverEvent.

    Error

    Based on event
    VeeamBpExceedResolvedEvent.

    Resolve

    Based on event
    VeeamLicenseChangedEvent.

    Resolve

    Veeam Backup & Replication license compatibility

    Based on event
    VeeamBackupServerLicenseCompatibility.

    Error

    License installed on the backup server is not compatible with the license installed on Veeam ONE server.

    Based on event
    VeeamBackupServerLicenseCompatibilityResolved.

    Resolve

    Veeam intelligent diagnostics failure

    Based on event
    VeeamIntelligenceDiagnosisFailedEvent.

    Error

    Veeam ONE failed to analyze Veeam Backup & Replication server logs.

    Veeam ONE agent server connection failure

    Based on event
    VeeamOneAgentServerNoConnectionEvent.

    Error

    Veeam ONE server failed to connect to Veeam ONE agent server.

    Based on event
    VeeamOneAgentServerNoConnectionResolvedEvent.

    Resolve

    Veeam ONE agent client connection failure

    Based on event
    VeeamOneAgentClientNoConnectionEvent.

    Error

    Veeam ONE server failed to connect to Veeam ONE agent client.

    Based on event
    VeeamOneAgentClientNoConnectionResolvedEvent.

    Resolve

    Veeam ONE license expiration date

    Based on event
    VeeamLicenseExpirationWarningEvent.

    Warning

    Veeam ONE license is going to expire soon.

    Based on event
    VeeamLicenseExpirationErrorEvent.

    Error

    Based on event
    VeeamLicenseChangedEvent.

    Resolve

    Based on event
    VeeamLicenseExpirationResolvedEvent.

    Resolve

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    Veeam ONE license sockets exceeded

    Based on event
    VeeamSocketExceedEvent.

    Error

    The number of licensed servers has been exceeded.

    Based on event
    VeeamSocketExceedResolvedEvent.

    Resolve

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    Veeam ONE license update failure

    Based on event
    VeeamLicenseUpdateErrorEvent.

    Warning

    License update failure can take place for a number of reasons such as connection failure, invalid identifier, expired contract, and so on. In case of a connection problem and licensing server key generation error, Veeam ONE will retry to update the license key.

    Based on event
    VeeamLicenseUpdateResolvedEvent.

    Resolve

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    Veeam ONE license VMs exceeded

    Based on event
    VeeamVMsExceedErrorEvent.

    Error

    Your license limit has been exceeded. You need to purchase additional VMs licensing before all VMs exceeding the licensed amount will no longer be monitored.

    Based on event
    VeeamVMsExceedWarningEvent.

    Warning

    Based on event
    VeeamVMsExceedResolvedEvent.

    Resolve

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    Object properties data collection failure

    Job state equals Failed.

    Error

    Veeam ONE Object properties data collection job did not finish successfully.

    Job state equals Warning.

    Warning

    Veeam ONE Reporter service state

    Veeam ONE Reporter service is not running.

    Error

    Veeam ONE Web Client service has failed.

    Veeam ONE Server Load

    Veeam ONE Server CPU Usage is above 90%
    or
    Veeam ONE Server Memory Usage is above 95%.

    Error

    Veeam ONE Server load is too high.

    Veeam ONE Server CPU Usage is above 75%
    or
    Veeam ONE Server Memory Usage is above 85%.

    Warning

    Veeam ONE support expiration date

    Based on event
    VeeamLicenseSupportExpirationWarningEvent.

    Warning

    Veeam ONE support period is going to expire soon.

    Based on event
    VeeamLicenseSupportExpirationErrorEvent.

    Error

    Based on event
    VeeamLicenseChangedEvent.

    Resolve

    Based on event
    VeeamLicenseSupportExpirationResolvedEvent.

    Resolve

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    Virtual Server connection failure

    Based on event
    VeeamNoHostConnectionEvent.

    Error

    Connection to virtual server has failed.

    Based on event
    VeeamNoHostConnectionResolvedEvent.

    Resolve

    Based on event
    VeeamMonitorServicesStartedEvent.

    Resolve

    I want to report a typo

    There is a misspelling right here:

     

    I want to let the Veeam Documentation Team know about that.