Internal Alarms

The following table describes internal Veeam ONE alarms.

Alarm Name

Event/Condition

Severity

Description

Audit log failure

Based on event
VeeamAuditLogFailureEvent.

Error

Veeam ONE failed to add a new record to the audit log.

Based on event
VeeamAuditLogFailureResolvedEvent.

Resolve

Audit log free space

Amount of free space is below 25%.

Warning

Size of the audit log is reaching the maximum allocated space limit.

Amount of free space is below 5%.

Error

Backup performance data collection failure

Based on event
VeeamBpPerfCollectionFailedEvent.

Error

Veeam ONE failed to collect performance data from the specified backup server.

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Based on event
VeeamBpPerfCollectionFailedResolvedEvent.

Resolve

Backup data collection failure

Based on event
VeeamNoHostConnectionEvent.

Error

Veeam ONE failed to collect data from a Veeam Backup & Replication and Veeam Backup for Microsoft 365 server.

Based on event
VeeamNoHostConnectionResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Disk cache error

Based on event
VeeamDPCacheEvent.

Warning

Veeam ONE failed to write performance data to the disk cache folder.

Based on event
VeeamDPCacheResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Events data collection failure

Based on event
VeeamEventCollectionFailedEvent.

Error

Veeam ONE failed to collect events data from the objects specified.

Based on event
VeeamEventCollectionFailedResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Guest services collection failure

Based on event
VeeamCollectionServiceFailedEvent.

Error

Veeam ONE failed to collect guest services state information.

Based on event
VeeamCollectionServiceFailedResolvedEvent.

Resolve

Guest processes collection failure

Based on event
VeeamCollectionProcessFailedEvent.

Error

Veeam ONE failed to collect guest processes state information.

Based on event
VeeamCollectionProcessFailedResolvedEvent.

Resolve

Hardware sensors collection failure

Based on event
VeeamHardwareSensorsCollectionEvent.

Error

Veeam ONE failed to collect host hardware information.

Based on event
VeeamHardwareSensorsCollectionResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Performance data collection failure

Based on event
VeeamPerfCollectionFailedEvent.

Error

Veeam ONE failed to collect performance data from the objects specified.

Based on event
VeeamPerfCollectionFailedResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Reporting data scheduling issue

Status of a report scheduling task equals Warning.

Warning

Veeam ONE failed to deliver a scheduled report, report folder or dashboard.

Status of a report scheduling task equals Failed.

Error

Status of a report folder scheduling task equals Warning.

Warning

Status of a report folder scheduling task equals Failed.

Error

Status of a dashboard scheduling task equals Warning.

Warning

Status of dashboard scheduling task equals Failed.

Error

SQL Server Express database size

Based on event
VeeamSqlLowDbFreeSpaceEvent.

Warning

Veeam ONE database size is close to maximum database size supported by SQL Server Express Edition.

Based on event
VeeamSqlLowDbFreeSpaceResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Staging data processing issue

Age of the oldest file that contains staging data equals 1 day.

Error

Age of the oldest file that contains staging data of Veeam ONE databases has reached the configured threshold.

Topology collection failure

Based on event
VeeamInfCollectionFailedEvent.

Error

Veeam ONE failed to collect infrastructure topology.

Based on event
VeeamInfCollectionFailedResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

VMware Cloud Director blocking tasks update failure

Based on event
VeeamVcdBlockingTaskUpdateFailedEvent.

Error

Veeam ONE failed to update VMware Cloud Director blocking tasks list.

Based on event
VeeamVcdBlockingTaskUpdateFailedResolvedEvent.

Resolve

VMware Cloud Director connection failure

Based on event
VeeamNoVcdHostConnectionEvent.

Error

Veeam ONE failed to collect performance and configuration data from VMware Cloud Director.

Based on event
VeeamNoVcdHostConnectionResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

VMware Cloud Director stranded items update failure

Based on event
VeeamVcdStrandedItemUpdateFailedEvent.

Error

Veeam ONE failed to update VMware Cloud Director stranded items list.

Based on event
VeeamVcdStrandedItemUpdateFailedResolvedEvent.

Resolve

Veeam Backup & Replication license compatibility

Based on event
VeeamBackupServerLicenseCompatibility.

Error

License installed on the backup server is not compatible with the license installed on Veeam ONE server.

Based on event
VeeamBackupServerLicenseCompatibilityResolved.

Resolve

Veeam intelligent diagnostics failure

Based on event
VeeamIntelligenceDiagnosisFailedEvent.

Error

Veeam ONE failed to analyze Veeam Backup & Replication server logs.

Veeam ONE agent server connection failure

Based on event
VeeamOneAgentServerNoConnectionEvent.

Error

Veeam ONE server failed to connect to Veeam ONE agent server.

Based on event
VeeamOneAgentServerNoConnectionResolvedEvent.

Resolve

Veeam ONE agent client connection failure

Based on event
VeeamOneAgentClientNoConnectionEvent.

Error

Veeam ONE server failed to connect to Veeam ONE agent client.

Based on event
VeeamOneAgentClientNoConnectionResolvedEvent.

Resolve

Veeam ONE email notification delivery failure

Based on event
VeeamEmailNotificationFailed.

Error

Veeam ONE server failed to deliver an email notification.

Based on event
VeeamEmailNotificationResolved.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Veeam ONE license expiration date

Based on event
VeeamLicenseExpirationWarningEvent.

Warning

Veeam ONE license is going to expire soon.

Based on event
VeeamLicenseExpirationErrorEvent.

Error

Based on event
VeeamLicenseChangedEvent.

Resolve

Based on event
VeeamLicenseExpirationResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Veeam ONE license update failure

Based on event
VeeamLicenseUpdateErrorEvent.

Warning

License update failure can take place for a number of reasons such as connection failure, invalid identifier, expired contract, and so on. In case of a connection problem and licensing server key generation error, Veeam ONE will retry to update the license key.

Based on event
VeeamLicenseUpdateResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Veeam ONE license exceeded

Based on event
VeeamVMsExceedErrorEvent.

Error

Veeam ONE license limit has been exceeded.

Based on event
VeeamVMsExceedWarningEvent.

Warning

Based on event
VeeamSocketExceedEvent.

Error

Based on event
VeeamBpExceedErrorEvent.

Error

Based on event
VeeamBpExceedWarningEvent.

Warning

Based on event
VeeamLicenseGraceOverEvent.

Error

Based on event
VeeamVMsExceedResolvedEvent.

Resolve

Based on event
VeeamSocketExceedResolvedEvent.

Resolve

Based on event
VeeamLicenseChangedEvent.

Resolve

Based on event
VeeamVbmExceedWarningEvent.

Warning

Based on event
VeeamVbmExceedResolvedEvent.

Resolve

Object properties data collection failure

Job state equals Failed.

Error

Veeam ONE Object properties data collection job did not finish successfully.

Job state equals Warning.

Warning

Veeam ONE Reporting service state

Veeam ONE Reporting service is not running.

Error

Veeam ONE Reporting service has failed.

Veeam ONE Server Load

Veeam ONE Server CPU Usage is above 90%
or
Veeam ONE Server Memory Usage is above 95%.

Error

Veeam ONE Server load is too high.

Veeam ONE Server CPU Usage is above 75%
or
Veeam ONE Server Memory Usage is above 85%.

Warning

Veeam ONE support expiration date

Based on event
VeeamLicenseSupportExpirationWarningEvent.

Warning

Veeam ONE support period is going to expire soon.

Based on event
VeeamLicenseSupportExpirationErrorEvent.

Error

Based on event
VeeamLicenseChangedEvent.

Resolve

Based on event
VeeamLicenseSupportExpirationResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Virtual Server connection failure

Based on event
VeeamNoHostConnectionEvent.

Error

Connection to virtual server has failed.

Based on event
VeeamNoHostConnectionResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

ServiceNow instance connection state

Based on event
VeeamServiceNowNoConnectionEvent

Error

Connection to ServiceNow instance has failed.

Based on event
VeeamServiceNowNoConnectionResolvedEvent

Resolve

Based on event
VeeamMonitorServicesStartedEvent

Resolve

Syslog server connection state

Based on event
VeeamSyslogServerFailureEvent

Error

The Syslog server is unavailable.

Based on event
VeeamSyslogServerFailureResolvedEvent

Resolve

Based on event
VeeamMonitorServicesStartedEvent

Resolve