Internal Alarms

The following table describes internal Veeam ONE alarms.

Alarm Name	Event/Condition	Severity	Description
Audit log failure	Based on event VeeamAuditLogFailureEvent.	Error	Veeam ONE failed to add a new record to the audit log.
Audit log failure	Based on event VeeamAuditLogFailureResolvedEvent.	Resolve	Veeam ONE failed to add a new record to the audit log.
Audit log free space	Amount of free space is below 25%.	Warning	Size of the audit log is reaching the maximum allocated space limit.
Audit log free space	Amount of free space is below 5%.	Error
Backup performance data collection failure	Based on event VeeamBpPerfCollectionFailedEvent.	Error	Veeam ONE failed to collect performance data from the specified backup server.
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
	Based on event VeeamBpPerfCollectionFailedResolvedEvent.	Resolve
Backup data collection failure	Based on event VeeamNoHostConnectionEvent.	Error	Veeam ONE failed to collect data from a Veeam Backup & Replication and Veeam Backup for Microsoft 365 server.
	Based on event VeeamNoHostConnectionResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Disk cache error	Based on event VeeamDPCacheEvent.	Warning	Veeam ONE failed to write performance data to the disk cache folder.
	Based on event VeeamDPCacheResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Events data collection failure	Based on event VeeamEventCollectionFailedEvent.	Error	Veeam ONE failed to collect events data from the objects specified.
	Based on event VeeamEventCollectionFailedResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Guest services collection failure	Based on event VeeamCollectionServiceFailedEvent.	Error	Veeam ONE failed to collect guest services state information.
Guest services collection failure	Based on event VeeamCollectionServiceFailedResolvedEvent.	Resolve
Guest processes collection failure	Based on event VeeamCollectionProcessFailedEvent.	Error	Veeam ONE failed to collect guest processes state information.
Guest processes collection failure	Based on event VeeamCollectionProcessFailedResolvedEvent.	Resolve
Hardware sensors collection failure	Based on event VeeamHardwareSensorsCollectionEvent.	Error	Veeam ONE failed to collect host hardware information.
	Based on event VeeamHardwareSensorsCollectionResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Performance data collection failure	Based on event VeeamPerfCollectionFailedEvent.	Error	Veeam ONE failed to collect performance data from the objects specified.
	Based on event VeeamPerfCollectionFailedResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Reporting data scheduling issue	Status of a report scheduling task equals Warning.	Warning	Veeam ONE failed to deliver a scheduled report, report folder or dashboard.
	Status of a report scheduling task equals Failed.	Error
	Status of a report folder scheduling task equals Warning.	Warning
	Status of a report folder scheduling task equals Failed.	Error
	Status of a dashboard scheduling task equals Warning.	Warning
	Status of dashboard scheduling task equals Failed.	Error
SQL Server Express database size	Based on event VeeamSqlLowDbFreeSpaceEvent.	Warning	Veeam ONE database size is close to maximum database size supported by SQL Server Express Edition.
	Based on event VeeamSqlLowDbFreeSpaceResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Staging data processing issue	Age of the oldest file that contains staging data equals 1 day.	Error	Age of the oldest file that contains staging data of Veeam ONE databases has reached the configured threshold.
Topology collection failure	Based on event VeeamInfCollectionFailedEvent.	Error	Veeam ONE failed to collect infrastructure topology.
	Based on event VeeamInfCollectionFailedResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
VMware Cloud Director blocking tasks update failure	Based on event VeeamVcdBlockingTaskUpdateFailedEvent.	Error	Veeam ONE failed to update VMware Cloud Director blocking tasks list.
VMware Cloud Director blocking tasks update failure	Based on event VeeamVcdBlockingTaskUpdateFailedResolvedEvent.	Resolve
VMware Cloud Director connection failure	Based on event VeeamNoVcdHostConnectionEvent.	Error	Veeam ONE failed to collect performance and configuration data from VMware Cloud Director.
	Based on event VeeamNoVcdHostConnectionResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
VMware Cloud Director stranded items update failure	Based on event VeeamVcdStrandedItemUpdateFailedEvent.	Error	Veeam ONE failed to update VMware Cloud Director stranded items list.
VMware Cloud Director stranded items update failure	Based on event VeeamVcdStrandedItemUpdateFailedResolvedEvent.	Resolve
Veeam Backup & Replication license compatibility	Based on event VeeamBackupServerLicenseCompatibility.	Error	License installed on the backup server is not compatible with the license installed on Veeam ONE server.
Veeam Backup & Replication license compatibility	Based on event VeeamBackupServerLicenseCompatibilityResolved.	Resolve
Veeam intelligent diagnostics failure	Based on event VeeamIntelligenceDiagnosisFailedEvent.	Error	Veeam ONE failed to analyze Veeam Backup & Replication server logs.
Veeam ONE agent server connection failure	Based on event VeeamOneAgentServerNoConnectionEvent.	Error	Veeam ONE server failed to connect to Veeam ONE agent server.
Veeam ONE agent server connection failure	Based on event VeeamOneAgentServerNoConnectionResolvedEvent.	Resolve
Veeam ONE agent client connection failure	Based on event VeeamOneAgentClientNoConnectionEvent.	Error	Veeam ONE server failed to connect to Veeam ONE agent client.
Veeam ONE agent client connection failure	Based on event VeeamOneAgentClientNoConnectionResolvedEvent.	Resolve
Veeam ONE database cleanup task status	Database object removal queue constantly grew for defined time period (default 1 day).	Error	Veeam ONE server processing speed is slower than the deletion of object information.
Veeam ONE email notification delivery failure	Based on event VeeamEmailNotificationFailed.	Error	Veeam ONE server failed to deliver an email notification.
	Based on event VeeamEmailNotificationResolved.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Veeam ONE license expiration date	Based on event VeeamLicenseExpirationWarningEvent.	Warning	Veeam ONE license is going to expire soon.
	Based on event VeeamLicenseExpirationErrorEvent.	Error
	Based on event VeeamLicenseChangedEvent.	Resolve
	Based on event VeeamLicenseExpirationResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Veeam ONE license update failure	Based on event VeeamLicenseUpdateErrorEvent.	Warning	License update failure can take place for a number of reasons such as connection failure, invalid identifier, expired contract, and so on. In case of a connection problem and licensing server key generation error, Veeam ONE will retry to update the license key.
	Based on event VeeamLicenseUpdateResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Veeam ONE license exceeded	Based on event VeeamVMsExceedErrorEvent.	Error	Veeam ONE license limit has been exceeded.
	Based on event VeeamVMsExceedWarningEvent.	Warning
	Based on event VeeamSocketExceedEvent.	Error
	Based on event VeeamBpExceedErrorEvent.	Error
	Based on event VeeamBpExceedWarningEvent.	Warning
	Based on event VeeamLicenseGraceOverEvent.	Error
	Based on event VeeamVMsExceedResolvedEvent.	Resolve
	Based on event VeeamSocketExceedResolvedEvent.	Resolve
	Based on event VeeamLicenseChangedEvent.	Resolve
	Based on event VeeamVbmExceedWarningEvent.	Warning
	Based on event VeeamVbmExceedResolvedEvent.	Resolve
Object properties data collection failure	Job state equals Failed.	Error	Veeam ONE Object properties data collection job did not finish successfully.
Object properties data collection failure	Job state equals Warning.	Warning
Veeam ONE Reporting service state	Veeam ONE Reporting service is not running.	Error	Veeam ONE Reporting service has failed.
Veeam ONE Server Load	Veeam ONE Server CPU Usage is above 90% or Veeam ONE Server Memory Usage is above 95%.	Error	Veeam ONE Server load is too high.
Veeam ONE Server Load	Veeam ONE Server CPU Usage is above 75% or Veeam ONE Server Memory Usage is above 85%.	Warning	Veeam ONE Server load is too high.
Veeam ONE support expiration date	Based on event VeeamLicenseSupportExpirationWarningEvent.	Warning	Veeam ONE support period is going to expire soon.
	Based on event VeeamLicenseSupportExpirationErrorEvent.	Error
	Based on event VeeamLicenseChangedEvent.	Resolve
	Based on event VeeamLicenseSupportExpirationResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
Virtual Server connection failure	Based on event VeeamNoHostConnectionEvent.	Error	Connection to virtual server has failed.
	Based on event VeeamNoHostConnectionResolvedEvent.	Resolve
	Based on event VeeamMonitorServicesStartedEvent.	Resolve
ServiceNow instance connection state	Based on event VeeamServiceNowNoConnectionEvent	Error	Connection to ServiceNow instance has failed.
	Based on event VeeamServiceNowNoConnectionResolvedEvent	Resolve
	Based on event VeeamMonitorServicesStartedEvent	Resolve
Syslog server connection state	Based on event VeeamSyslogServerFailureEvent	Error	The Syslog server is unavailable.
	Based on event VeeamSyslogServerFailureResolvedEvent	Resolve
	Based on event VeeamMonitorServicesStartedEvent	Resolve