Internal Alarms

The following table describes internal Veeam ONE alarms.

Alarm Name

Event/Condition

Severity

Description

Backup performance data collection failure

Based on event
VeeamBpPerfCollectionFailedEvent.

Error

Veeam ONE failed to collect performance data from the specified backup server.

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Based on event
VeeamBpPerfCollectionFailedResolvedEvent.

Resolve

Backup server data collection problem

Based on event
VeeamNoHostConnectionEvent.

Error

Veeam ONE failed to collect data from a Veeam Backup & Replication server.

Based on event
VeeamNoHostConnectionResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Disk cache error

Based on event
VeeamDPCacheEvent.

Warning

Veeam ONE failed to write performance data to the disk cache folder.

Based on event
VeeamDPCacheResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Events data collection failure

Based on event
VeeamEventCollectionFailedEvent.

Error

Veeam ONE failed to collect events data from the objects specified.

Based on event
VeeamEventCollectionFailedResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Guest services collection failure

Based on event
VeeamCollectionServiceFailedEvent.

Error

Veeam ONE failed to collect guest services state information.

Based on event
VeeamCollectionServiceFailedResolvedEvent.

Resolve

Guest processes collection failure

Based on event
VeeamCollectionProcessFailedEvent.

Error

Veeam ONE failed to collect guest processes state information.

Based on event
VeeamCollectionProcessFailedResolvedEvent.

Resolve

Hardware sensors collection failure

Based on event
VeeamHardwareSensorsCollectionEvent.

Error

Veeam ONE failed to collect host hardware information.

Based on event
VeeamHardwareSensorsCollectionResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Performance data collection failure

Based on event
VeeamPerfCollectionFailedEvent.

Error

Veeam ONE failed to collect performance data from the objects specified.

Based on event
VeeamPerfCollectionFailedResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

SQL Server Express database size

Based on event
VeeamSqlLowDbFreeSpaceEvent.

Warning

Veeam ONE database size is close to maximum database size supported by SQL Server Express Edition.

Based on event
VeeamSqlLowDbFreeSpaceResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Topology collection failure

Based on event
VeeamInfCollectionFailedEvent.

Error

Veeam ONE failed to collect infrastructure topology.

Based on event
VeeamInfCollectionFailedResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

vCloud Director blocking tasks update failure

Based on event
VeeamVcdBlockingTaskUpdateFailedEvent.

Error

Veeam ONE failed to update vCloud Director blocking tasks list.

Based on event
VeeamVcdBlockingTaskUpdateFailedResolvedEvent.

Resolve

vCloud Director connection failure

Based on event
VeeamNoVcdHostConnectionEvent.

Error

Veeam ONE failed to collect performance and configuration data from vCloud Director.

Based on event
VeeamNoVcdHostConnectionResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

vCloud Director stranded items update failure

Based on event
VeeamVcdStrandedItemUpdateFailedEvent.

Error

Veeam ONE failed to update vCloud Director stranded items list.

Based on event
VeeamVcdStrandedItemUpdateFailedResolvedEvent.

Resolve

Veeam B&R license exceeded

Based on event
VeeamBpExceedErrorEvent.

Error

Veeam Backup & Replication license limit has been exceeded.

Based on event
VeeamBpExceedWarningEvent.

Warning

Based on event
VeeamLicenseGraceOverEvent.

Error

Based on event
VeeamBpExceedResolvedEvent.

Resolve

Based on event
VeeamLicenseChangedEvent.

Resolve

Veeam Backup & Replication license compatibility

Based on event
VeeamBackupServerLicenseCompatibility.

Error

License installed on the backup server is not compatible with the license installed on Veeam ONE server.

Based on event
VeeamBackupServerLicenseCompatibilityResolved.

Resolve

Veeam intelligent diagnostics failure

Based on event
VeeamIntelligenceDiagnosisFailedEvent.

Error

Veeam ONE failed to analyze Veeam Backup & Replication server logs.

Veeam ONE agent server connection failure

Based on event
VeeamOneAgentServerNoConnectionEvent.

Error

Veeam ONE server failed to connect to Veeam ONE agent server.

Based on event
VeeamOneAgentServerNoConnectionResolvedEvent.

Resolve

Veeam ONE agent client connection failure

Based on event
VeeamOneAgentClientNoConnectionEvent.

Error

Veeam ONE server failed to connect to Veeam ONE agent client.

Based on event
VeeamOneAgentClientNoConnectionResolvedEvent.

Resolve

Veeam ONE license expiration date

Based on event
VeeamLicenseExpirationWarningEvent.

Warning

Veeam ONE license is going to expire soon.

Based on event
VeeamLicenseExpirationErrorEvent.

Error

Based on event
VeeamLicenseChangedEvent.

Resolve

Based on event
VeeamLicenseExpirationResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Veeam ONE license sockets exceeded

Based on event
VeeamSocketExceedEvent.

Error

The number of licensed servers has been exceeded.

Based on event
VeeamSocketExceedResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Veeam ONE license update failure

Based on event
VeeamLicenseUpdateErrorEvent.

Warning

License update failure can take place for a number of reasons such as connection failure, invalid identifier, expired contract, and so on. In case of a connection problem and licensing server key generation error, Veeam ONE will retry to update the license key.

Based on event
VeeamLicenseUpdateResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Veeam ONE license VMs exceeded

Based on event
VeeamVMsExceedErrorEvent.

Error

Your license limit has been exceeded. You need to purchase additional VMs licensing before all VMs exceeding the licensed amount will no longer be monitored.

Based on event
VeeamVMsExceedWarningEvent.

Warning

Based on event
VeeamVMsExceedResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Object properties data collection failure

Job state equals Failed.

Error

Veeam ONE Object properties data collection job did not finish successfully.

Job state equals Warning.

Warning

Veeam ONE Reporter service state

Veeam ONE Reporter service is not running.

Error

Veeam ONE Web Client service has failed.

Veeam ONE Server Load

Veeam ONE Server CPU Usage is above 90%
or
Veeam ONE Server Memory Usage is above 95%.

Error

Veeam ONE Server load is too high.

Veeam ONE Server CPU Usage is above 75%
or
Veeam ONE Server Memory Usage is above 85%.

Warning

Veeam ONE support expiration date

Based on event
VeeamLicenseSupportExpirationWarningEvent.

Warning

Veeam ONE support period is going to expire soon.

Based on event
VeeamLicenseSupportExpirationErrorEvent.

Error

Based on event
VeeamLicenseChangedEvent.

Resolve

Based on event
VeeamLicenseSupportExpirationResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve

Virtual Server connection failure

Based on event
VeeamNoHostConnectionEvent.

Error

Connection to virtual server has failed.

Based on event
VeeamNoHostConnectionResolvedEvent.

Resolve

Based on event
VeeamMonitorServicesStartedEvent.

Resolve