This is an archive version of the document. To get the most up-to-date information, see the current version.

Veeam Backup & Replication Alarms

This section describes predefined alarms for Veeam Backup & Replication infrastructure components.

Enterprise Manager

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Veeam Backup Enterprise Manager connection failure

State does not equal Connected.

Error

Automatic

Veeam ONE failed to connect to Veeam Backup Enterprise Manager.

 

Veeam Backup & Replication Server

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Agent backup job state

State of an agent backup job equals Warning.

Warning

Automatic

One or more computers failed to back up successfully.

State of an agent backup job equals Failed.

Error

Agent backup policy session state

State of a backup policy session equals Warning.

Warning

Automatic

One or more computers failed to back up successfully.

State of a backup policy session equals Failed.

Error

Backup Copy Job exceeded data transfer window

Based on event
VeeamBpCopyJobNetworkWindowExceededEvent.

Error

Manual

One or more backup copy jobs exceeded defined window, and data transfer between source and target backup repositories has been stopped.

Backup Copy job state

State of an backup copy job equals Warning.

Warning

Automatic

One or more objects could not be successfully copied from the backup repository.

State of an backup copy job equals Failed.

Error

Backup Copy RPO

Restore point copy is missing according to job schedule.

Error

Automatic

One or more backups was not successfully copied to the secondary repository within the defined RPO interval.

Job disabled

Job is disabled for more than 12 hours.

Warning

Automatic

Job stays in the disabled state for a longer time than configured in the alarm threshold.

Backup job failed to create storage snapshot

Based on event
VeeamBpJobFailedToCreateStorageSnapshotEvent.

Warning

Manual

Integrated storage failed to create storage snapshot initiated by Veeam backup job.

Backup job state

State of a backup job equals Warning.

Warning

Automatic

Backup job reported either an error or a warning.

State of a backup job equals Failed.

Error

State of a Nutanix backup job equals Warning.

Warning

State of a Nutanix backup job equals Failed.

Error

VM CDP SLA Compliance

SLA decreases to 95% for 5 minutes

Warning

Automatic

SLA % of one or more VMs processed by CDP policy has dropped below threshold.

SLA decreases to 75% for 5 minutes

Error

Cloud backup policy session state

Status of a cloud backup policy session equals Warning.

Warning

Automatic

Policy finished with warning or error.

Status of a cloud backup policy session equals Error.

Error

NAS Backup job state

State of a file-level backup job equals Warning.

Warning

Automatic

One or more file sources failed to back up successfully.

State of a file-level backup job equals Failed.

Error

File copy job state

State of a file copy job equals Warning.

Warning

Manual

One or more files failed to be transferred to the destination folder.

State of a file copy job equals Failed.

Error

Job exceeded backup window

Based on event
VeeamBpJobWindowExceededEvent.

Error

Manual

One or more jobs exceeded allowed backup window and has been terminated.

License expiration date

Based on event
VeeamBackupServerLicenseExpiration.

Warning

Automatic

Veeam Backup & Replication license expired.

Based on event
VeeamBackupServerLicenseChanged.

Resolve

Based on event
VeeamBackupServerLicenseExpirationResolve.

Resolve

Maximum allowed job duration

Job duration is more than 480 minutes.

Error

Manual

Job has exceeded its maximum allowed execution time.

Job duration is more than 120 minutes.

Warning

Plug-in backup data collection failure

Plug-in backup data collection failed due to connection loss for more than 5 minutes.

Error

Automatic

Veeam ONE server failed to collect plug-in backup data provided by Veeam Backup & Replication.

Quick Migration job state

Based on event
VeeamBpQMigrationSessionWarningEvent.

Warning

Automatic

One or more VMs failed to migrate to another host.

Based on event
VeeamBpQMigrationSessionErrorEvent.

Error

Replication job state

State of a replication job equals Warning.

Warning

Automatic

One or more VMs failed to replicate successfully.

State of a replication job equals Failed.

Error

Restore activity

Based on event
290 Veeam MP.

Information

Automatic

Restore session initiated.

Support expiration date

Based on event
VeeamBackupServerLicenseSupportExpiration.

Warning

Automatic

Veeam Backup & Replication prepaid support contract expired.

Based on event
VeeamBackupServerLicenseChanged.

Resolve

Based on event
VeeamBackupServerLicenseSupportExpirationResolved.

Resolve

SureBackup job state

State of a SureBackup job equals Warning.

Warning

Automatic

One or more VMs could not be successfully verified.

State of a SureBackup job equals Failed.

Error

Suspicious incremental backup size

One of 3 last job increment sizes is above 150% of configured threshold.

Warning

Automatic

The size of the recently created incremental restore point is significantly different from the previously created ones.

One of 3 last job increment sizes is above 200% of configured threshold.

Error

One of 3 last job increment sizes is below 80% of configured threshold.

Warning

One of 3 last job increment sizes is below 70% of configured threshold.

Error

Tape job state

Status of the file to tape backup job equals Warning.

Warning

Manual

One or more VMs or files failed to be transferred to the tape device.

Status of the file to tape backup job equals Failed.

Error

Status of the backup to tape job equals Warning.

Warning

Status of the backup to tape job equals Failed.

Error

Database log backup job state

Microsoft SQL server log backup job completed with warning

Warning

Automatic

Microsoft SQL Database or Oracle Database logs have not been backed up successfully.

Microsoft SQL server log backup job failed

Error

Oracle log backup job completed with warning

Warning

Oracle log backup job failed

Error

Unusual job duration

Job duration is above 150% of average time interval

Warning

Automatic

Job duration is above usual values among the set of job sessions

Job duration is above 200% of average time interval

Error

Veeam Backup & Replication Server connection failure

State does not equal Connected.

Error

Automatic

Connection to Veeam Backup & Replication server failed.

Veeam Broker Service state

Based on event
VeeamBackupServerBrokerServiceDownEvent.

Warning

Automatic

Veeam Broker Service that interacts with virtual infrastructure to collect and cache its topology is not started and not working properly.

Based on event
VeeamBackupServerBrokerServiceDownEvent.

Resolve

Based on event
VeeamBackupServerBrokerServiceDownEvent.

Resolve

 

Repository

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Backup repository connection failure

State equals Not accessible for more than 5 minutes.

Error

Automatic

Veeam Backup & Replication server lost connection to the backup repository.

State equals Partially accessible for more than 5 minutes.

Warning

Backup repository free space

Free space is below 5%.

Error

Automatic

Backup repository is low on free space.

Free space is below 10%.

Warning

Backup repository version is out-of-date

Component version mismatch.

Warning

Automatic

Veeam backup repository version does not match the version of Veeam Backup & Replication server.

Backup repository ReFS data integrity issue

Based on event
133 ReFS

Warning

Manual

ReFS-formatted volume of a backup repository experienced a data integrity issue.

Based on event
135 ReFS

Based on event
136 ReFS

Immutability state

Immutability is disabled.

Warning

Automatic

The immutability setting is turned off on one or several backup repositories or scale-out backup repository extents.

Immutability change tracking

Based on event
VeeamImmutabilityIntervalDaysDecreased.

Warning

Manual

The configured immutability period has been changed on one or several backup repositories or scale-out backup repository extents.

Based on event
VeeamImmutabilityIntervalDaysIncreased.

Based on event
VeeamImmutabilityIntervalDaysEnabled.

 

Proxy

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Proxy connection failure

State does not equal Accessible for more than 5 minutes.

Error

Automatic

Veeam Backup & Replication server lost connection to the proxy server.

Proxy version is out-of-date

Component version mismatch.

Warning

Automatic

Veeam proxy version does not match the version of Veeam Backup & Replication server.

CDP proxy cache usage

CDP cache usage is above 50%

Warning

Automatic

CDP proxy cache usage has reached the configured threshold.

CDP cache usage is above 75%

Error

 

WAN Accelerator

Alarm Name

Event/Condition

Severity

Resolve Action

Description

WAN accelerator connection state

State does not equal Accessible for more than 5 minutes.

Error

Automatic

Veeam Backup & Replication server lost connection to the WAN accelerator

WAN accelerator version is out-of-date

Component version mismatch.

Warning

Automatic

Veeam WAN accelerator version does not match the version of Veeam Backup & Replication server.

 

Tape Server

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Tape server connection state

State does not equal Accessible for more than 5 minutes.

Error

Automatic

Veeam Backup & Replication server lost connection to the tape server.

Tape server version is out-of-date

Component version mismatch.

Warning

Automatic

Veeam tape server version does not match the version of Veeam Backup & Replication server.

 

Cloud Repository

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Cloud repository free space

Free space is below 10%.

Warning

Automatic

Cloud repository is low on available free space.

Free space is below 5%.

Error

Cloud repository lease expiration date

14 days to lease expiration.

Warning

Automatic

Cloud repository lease time is about to expire.

0 days to lease expiration.

Error

VM backups in cloud repository

Number of stored VMs is above the specified threshold.

Warning

Automatic

Number of VMs stored in the cloud repository is above the defined threshold.

 

Cloud Gateway

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Cloud gateway connection state

State does not equal Accessible for more than 5 minutes.

Error

Automatic

Veeam Backup & Replication server lost connection to the cloud gateway.

Cloud gateway version is out-of-date

Component version mismatch.

Warning

Automatic

Veeam cloud gateway version does not match the version of Veeam Backup & Replication server.

Computer

Alarm Name

Event/Condition

Severity

Resolve Action

Description

Computer with no backup

No computer backups were created for more than 24 hours

Warning

Automatic

This computer has not been backed up within the configured RPO (Recovery Point Objective)period.

Intelligent Diagnostics

List of intelligent diagnostics alarms depends on the set of installed signatures. For details, see Veeam Intelligent Diagnostics.