Changes in Veeam Service Provider Console Version 9

After upgrade from Veeam Service Provider Console version 8.1 to version 9, note the following:

All connected Veeam Cloud Connect servers will be moved to the Veeam Cloud Connect plugin. For details, see section Integration with Veeam Cloud Connect of the Guide for Service Providers.
Cloud tenants will be automatically created for all managed companies. In this case, a newly created Company Tenant user will have the same credentials as Company Owner. After that, you must change Company Tenant credentials to allow Company Tenant to access Veeam Service Provider Console. For details, see section Managing Company Tenants of the Guide for Service Providers.

For Cloud Director tenants, you must change Company Owner password or VMware Cloud Director Tenant Account password to allow Company Tenant to access Veeam Service Provider Console. For details, see section Managing Company Owners of the Guide for Service Providers.

All free of charge workloads and storage configured in existing subscription plans will be moved to the Remote Services section. To configure free of charge workloads and storage for hosted services, you must edit the required subscription plan. For details, see section Modifying Subscription Plans of the Guide for Service Providers.
If you have configured integration with ConnectWise Manage, you must select a billing model in ConnectWise Manage plugin. For details, see section Configuring Consolidated Billing of the Guide for Service Providers.