This is an archive version of the document. To get the most up-to-date information, see the current version.

Update Procedure for Windows Computers

To update pre-installed Veeam Agent on the Microsoft Windows computer, perform the following operations:

  1. Upload Veeam Agent setup files on the computer you want to protect.
  2. Update the Veeam Installer Service. To do this:
  1. Uninstall obsolete version of the Veeam Installer Service. To do this, navigate to Control Panel > Programs > Programs and Features, find the Veeam Installer Service in the list of programs and uninstall it.
  2. Install the updated version of the Veeam Installer Service. Double-click the VeeamInstallerSvc file located in the <path_to_setup_files>/Windows/5.0.2.4680/VAW folder.
  1. Install updated version of Veeam Agent. Use one of the following files depending on the architecture of your computer OS:

For 32-bit Windows

  • Double-click the Veeam_B&R_Endpoint_x86.msi file located in the <path_to_setup_files>/Windows/5.0.2.4680/VAW folder

For 64-bit Windows

  • Double-click the Veeam_B&R_Endpoint_x64.msi file located in the <path_to_setup_files>/Windows/5.0.2.4680/VAW folder
  1. If necessary, immediately synchronize Veeam Agent with Veeam Backup & Replication running the following command:

"C:\Program Files\Veeam\Endpoint Backup\Veeam.Agent.Configurator.exe" -syncnow