This is an archive version of the document. To get the most up-to-date information, see the current version.

Before You Begin

Before you start the AHV VM restore process, mind the following:

You can restore VMs to Nutanix AHV clusters from the following backups:

VM backups created with AHV Backup Proxy
VM snapshots created with AHV Backup Proxy
VMware vSphere VM backups created with Veeam Backup & Replication or Veeam Agent for Windows/Linux
Microsoft Hyper-V VM backups created with Veeam Backup & Replication or Veeam Agent for Windows/Linux
Backups of physical machines created with Veeam Agent for Windows or Veeam Agent for Linux
VeeamZIP backups
Backups of EC2 instances and Microsoft Azure VMs created by backup copy jobs

You cannot perform Entire VM restore from external repositories.
SureBackup is not supported for backups created by AHV Backup Proxy.
If you restore from a backup of a VMware, Hyper-V VM or from a backup created by Veeam Agent, restored VM may have network connection problems. To solve the problem, you must install Nutanix Guest Tools on the restored VM.
When you restore from backups of VMware vSphere and Microsoft Hyper-V VM backups created by Veeam Backup & Replication or Veeam Agents, the restored VM has default hardware resources: 1 CPU core, 1 GB RAM. You can change default values in the settings of the restored VM.
Within one restore session VM disks are restored sequentially.

[For Archive Tier] If you want to restore a VM to AHV cluster, you must retrieve the required backup from the archive tier before starting the restore. For more information, see the Retrieving Backup Files section of the Veeam Backup & Replication User Guide.

Changing Default Disk Controller Interface

When you restore from backups of VMware vSphere and Microsoft Hyper-V VM backups created by Veeam Backup & Replication or Veeam Agents, all restored VM disks will be as SATA drives. To change the default disk controller interface, do the following:

On the Veeam Backup & Replication server, go to %Program Files%\Veeam\Plugins\Nutanix AHV\Service and open the appsetting.json with a text editor.
Change the default disk controller interface value for the Any2AhvDefaultDisksBusType parameter. You can use the following options: "SCSI", "PCI", "IDE", "SATA". Note that the parameter is not case-sensitive.

"Any2AhvDefaultDisksBusType": "Sata"

Restart the Veeam AHV Service to implement the changes.