Appendix A. Deploying Hotfix on Protected Computers

This scenario describes how to deploy a hotfix on protected computers with installed Veeam Agent for Microsoft Windows or Veeam Agent for Linux:

• A Veeam Agent for Microsoft Windows hotfix is an updated Veeam Agent setup archive that addresses a certain issue in the product.
• A Veeam Agent for Linux hotfix is a set of updated Veeam Agent packages that addresses a certain issue in the product.

Veeam Software issues a hotfix in one of the following cases:

• To mitigate an existing issue in the product. In this case, a hotfix is provided by Veeam Customer Support.
• [For Veeam Agent for Linux hotfix] To add support of a new Linux distribution version to the product. In this case, a hotfix is available in the Veeam software repository.

If you have several Microsoft Windows and Linux computers with Veeam Agent installations managed by Veeam Backup & Replication, you can centrally deploy a hotfix on all managed agents.

Prerequisites

Before you deploy a Veeam Agent hotfix on protected computers:

1. Check that protected computers are powered on and can be connected over the network.
2. Check that automatic Veeam Agent deployment options are enabled in the protection group settings:

1. Open the Inventory view.
2. In the inventory pane, expand the Physical Infrastructure node.
3. In the inventory pane, select the protection group that contains computers with an outdated Veeam Agent installed and click Edit Group on the ribbon or right-click the protection group that you want to edit and select Properties.

4. At the Options step of the wizard, in the Deployment section, make sure that the Install backup agent automatically and Auto-update backup agent check boxes are selected.

3. Determine a location for the hotfix distribution:

1. If you plan to deploy a Veeam Agent for Microsoft Windows hotfix, you will need to place the hotfix to a folder on the backup server.
2. If you plan to deploy a Veeam Agent for Linux hotfix, you will need to place the hotfix to a folder on the distribution server specified for the protection group.

Each protection group can have a different distribution server, so you need to place the hotfix on the distribution server of each protection group that contain Veeam Agent computers on which you need to deploy a hotfix.

Deployment Procedure for Protected Computers

To deploy a hotfix on computers included in the protection group, perform the following steps:

1. Obtain hotfix from Veeam Customer Support or download it from the Veeam software repository.
2. Save hotfix to one of the following locations depending on the type of OS that runs on a protected computer:

• If you deploy a hotfix for Microsoft Windows computers with Veeam Agent installations, save the Veeam Agent setup archive to the following folder on the backup server:

• If you deploy a hotfix for Linux computers with Veeam Agent installations, save Veeam Agent packages to the following folder on the distribution server specified in the protection group settings:

For 32-bit CentOS / RHEL / Fedora / openSUSE / SLES

For 64-bit CentOS / RHEL / Fedora / openSUSE / SLES

For 32-bit Debian / Ubuntu

For 64-bit Debian / Ubuntu

3. Rescan the protection group:

1. Open the Inventory view.
2. In the inventory pane, expand the Physical Infrastructure node.
3. In the inventory pane, select the necessary protection group and click Rescan on the ribbon or right-click the protection group and select Rescan.