This is an archive version of the document. To get the most up-to-date information, see the current version.

Applying Patches to Veeam Backup & Replication Servers

From time to time, you may obtain from Veeam Software patches aimed to fix known issues in the Veeam Backup & Replication software. A patch is a hotfix or bugfix that does not change product major or minor version. Applying patches on individual backup servers in the client infrastructure may take a lot of time and effort. To streamline this process, you can apply patches to a group of Veeam Backup & Replication managed in Veeam Service Provider Console.

The procedure of applying patches to Veeam Backup & Replication servers is performed with the help of a management agent. The management agent obtains a patch file provided by the Administrator Portal user, uploads this file to client computers within the patching scope, and initiates the patching process on these computers.

Note:

For security reasons, only files obtained from Veeam Customer Technical Support or downloaded from Veeam website can be used for patching.

Required Privileges

To perform this task, a user must have one of the following roles assigned: Portal Administrator, Site Administrator, Portal Operator.

Before You Begin

Before you start the procedure of applying patches:

  • Stop and disable all active jobs and finish all restore processes.
  • Close the Veeam Backup & Replication console on the servers to which you want to apply patches.

Applying Patches to Veeam Backup & Replication Servers

To apply a patch to a Veeam Backup & Replication:

  1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

  1. In the menu on the left, click Discovery.
  2. Open the Backup Servers tab.
  3. Select one or more backup servers in the list.
  4. At the top of the list, click Server Actions and choose Patch Backup Server.
  5. In the Patch Backup Server window, specify patching method:
  • To execute a file on the Veeam Backup & Replication server:
  1. From the Action drop-down list, select Execute file.
  2. Click Browse and select a patch file that must be executed on the backup servers.
  • To replace files in the Veeam Backup & Replication installation folder and restart backup services:
  1. From the Action drop-down list, select Replace files and restart Veeam backup services.
  2. Click Browse and select a patch file.

To select multiple files, press and hold the [Shift] key.

  1. Specify a path to the installation folder of a Veeam Backup & Replication server.
  2. Repeat steps ii–iii for all files that you want to replace.

Applying Patches to Veeam Backup & Replication Servers 

  1. Click Upload.

Veeam Service Provider Console will upload patch files to a Veeam Backup & Replication server and execute selected action. Do not close your browser tab until patching process is finished. To check patching progress and download patching session logs, click a link in the Patch Task Status column.

To complete patch installation, you might need to reboot the backup server. For details, see Rebooting Veeam Backup & Replication Servers.