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Veeam ONE 9.5
Deployment Guide

Changing Veeam ONE Service Account

You can change Veeam ONE service account or the service account password that you provided during the product installation. For example, changing Veeam ONE service account properties can be required if use a domain account as the Veeam ONE service account: when you update the domain account password, you must manually update the service account password for Veeam ONE.

To change the Veeam ONE service account or service account password:

  1. Log on as Administrator to the machine where the Veeam ONE Server component is installed.
  2. Change accounts of Veeam ONE Monitor Server and Veeam ONE Reporter Server services:
  1. Click Start, go to Programs > Administrative Tools, and then click Services.
  2. Right-click Veeam ONE Monitor Server service and choose Stop.
  3. Right-click Veeam ONE Monitor Server service, choose Properties and open the Log on tab.
  4. In the This account filed, specify the user name of the service account.
  5. In the Password and Confirm password fields, type a password of the service account.
  6. Click OK.
  7. Repeat steps a-f for Veeam ONE Reporter Server service.
  1. Change the web identity service in the Veeam ONE Settings utility:
  1. Open the Monitor Client.

Changing Veeam ONE Service Account Note:

Monitor console must be installed on the same machine that runs the Veeam ONE Web UI component. Otherwise, you will not be able to change web identity service in the Veeam ONE Settings utility.

  1. On the Monitor toolbar, choose Options > Server Settings, and then open the Other Settings tab.
  2. In the Support utility section, click Launch.
  3. In the Veeam ONE Settings window, choose General > Web Identity.
  4. In the User name field, specify the user name of the service account.
  5. In the Password field, type a password of the service account.
  6. Click Save.
  1. Start Veeam ONE Monitor Server and Veeam ONE Reporter Server services:
  1. Click Start, go to Programs > Administrative Tools, and then click Services.
  2. Right-click Veeam ONE Monitor Server service and choose Start.
  3. Right-click Veeam ONE Reporter Server service and choose Start.

Other Ways to Change Service Account

To change Veeam ONE service account, you can also perform the following steps:

  1. Uninstall Veeam ONE.
  2. Re-install Veeam ONE and specify a new service account during installation.

Note that when you re-install Veeam ONE, you must point it to the existing Veeam ONE database.

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Reporter User Guide

Business View User Guide

Multi-Tenant Monitoring and Reporting

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Veeam Endpoint Backup Documentation

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