Veeam ONE collects data from Microsoft Windows servers using WMI. For some configurations, UAC access token filtering can prevent running WMI commands on connected machines, which in turn will cause data collection failures.
The affected configurations are:
- Non-domain machines (machines in a workgroup)
- Machines with an unelevated local Administrator account (the account that is not Built-in Administrator)
To allow Veeam ONE collect data from these machines, perform the following steps on target virtual servers:
- Set the network location to private:
- Log on to a machine as Administrator.
- Open the Network and Sharing Center.
- In the list of active networks, click the necessary network and change its location to Private.
In some Windows OS versions, this location is called Home or Work.
- Configure Windows Remote Management.
To do so, in the command prompt, type winrm quickconfig and press [Enter].
For more details on UAC access token filtering, see User Account Control and WMI.