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Veeam ONE 9.5
Deployment Guide

Submitting License Usage Report

If you use a Rental license, you must submit a license usage report to Veeam every month. The license usage report reflects the maximum number of VMs that you were managing with Veeam ONE within the previous calendar month, and is required for license update.

There are two methods to submit a license usage report:

When to Submit License Usage Report

You must submit a license usage report before the day defined by the agreement with Veeam or the Aggregator (if any is involved).

The default day for submitting a report is the 10th day of the month. A report for the last full month must be submitted within the first 10 days of the following month. For example, a January report must be submitted within the first 10 days of February.

Submitting License Usage Report Note:

Starting from the 1st day of the month Veeam ONE will display a reminder asking you to submit a license usage report. The reminder will be displayed each time you access Veeam ONE Monitor. If do not submit a license usage report within the first 10 days of the month, Veeam ONE will automatically send to the Veeam License Update Server statistics about the maximal number of VMs managed for the previous month.

Submitting License Usage Report in Veeam ONE Monitor

If Veeam ONE server has access to Internet, you can submit a license usage report in Veeam ONE Monitor. When you submit a license usage report in Veeam ONE Monitor, Veeam ONE  generates a PDF file with license usage statistics and sends it to the Veeam licensing server.

This method is available only if license auto update is enabled. For details, see Updating License Automatically.

License usage reporting is performed in the following way:

  1. Veeam ONE collects statistics on the current license usage as described in Automatic Usage Logging.
  2. On the first day of the new month, Veeam ONE generates a license usage report.

The report is saved on the Veeam ONE server, in the %ProgramData%\Veeam\Licensing\Veeam ONE Report folder.

  1. Veeam ONE informs you about the generated report with a notification window in the Veeam ONE Monitor console.
  2. You can review the report, adjust it and send it to Veeam.

If you do not send the report, on the eleventh day of the month, Veeam ONE will send the report automatically.

By comparing the number of VMs in the monthly report with the automatically collected statistics, Veeam can make a decision on whether to allow license update. If the monthly usage report does not deviate from the highest watermark value significantly, the license will be updated.

To submit a license usage report in Veeam ONE Monitor:

  1. Open Veeam ONE Monitor.
  2. On the toolbar, click Help and select License Information.
  3. In the License Information window, click Send Statistics.
  4. In the Send Usage Report window, you can adjust the number of managed VMs before you submit the report.

For example, if you are doing a proof of concept for a client, and the number of managed VMs temporarily increased, you can decrease the numbers in the Send Usage Report window to reflect the current actual usage.

  1. In the Reason for Change field, specify a reason for changing report statistics or any additional information.
  2. Click Send.

Veeam ONE will display a dialog box with the submission result.

  1. Click OK to acknowledge the result and close the dialog box.

Submitting License Usage Report

Submitting Offline License Usage Report

If Veeam ONE server does not have access to Internet or has connection problems, you can submit an offline license usage report. When you submit an offline license usage report, Veeam ONE generates a PDF file with license usage statistics. You must send this report to Veeam by email.

This method is available only if license auto update is disabled. For details, see Updating License Automatically.

To submit an offline license usage report:

  1. Open Veeam ONE Monitor.
  2. On the toolbar, click Help and select License Information.
  3. In the License Information window, click Send Statistics.
  4. In the Send Usage Report window, you can adjust the number of managed VMs before you submit the report.

For example, if you are doing a proof of concept for a client, and the number of managed VMs temporarily increased, you can decrease the numbers in the Send Usage Report window to reflect the current actual usage.

  1. In the Reason for Change field, specify a reason for changing report statistics or any additional information.
  2. Click Save as and choose a folder to which you want to save the report.
  3. Choose a folder to which you want to save the report.
  4. When the report is generated, Veeam ONE will display a dialog box notifying that the report was created. In the dialog box, click Open folder to navigate to the folder where the report resides.
  5. Review the report and send it to a Veeam sales representative.

Submitting License Usage Report

Viewing License Usage Report

The following image illustrates a sample of a license usage report.

Security Groups

The report includes the following information:

  • Report identification number
  • Date when the report was generated
  • Reporting interval
  • Information about the licensed product and the company to which the license was issued
  • License usage details: number of managed VMs, new VMs and VMs that the user specified in the report
  • Reason for change (if the original number of VMs was changed when submitting the report)

Related Topics

Automatic Usage Logging

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