Proactive Support Disabled
Sent when a user disables proactive technical support services and diagnostic data sharing. For more information, see Viewing License Information.
General Information
Event ID: 41306
Event message details: Proactive support was disabled by <UserName>
Severity: Info
Parameters
Parameter Name | Description | Example |
|---|---|---|
UserFullInfo | Detailed information about the user who performed an operation. Includes the following data:
| UserFullInfo="<ModifiedUserInfo fullName="TECH\user1" loginType="0" />" |
VbrHostName | Backup server name. Can be a DNS name, an FQDN or an IP address. | VbrHostName="vbrsrv01.tech.local" |
VbrVersion | Veeam Backup & Replication version. | VbrVersion="13.0.1.180" |
Version | Event version (service parameter). | Version="1" |
Description | Event message details. | Description="Proactive support was disabled by TECH\user1." |
Syslog Message Example
1 2025-11-20T11:15:09.345068-07:00 VBRSRV01 Veeam_MP - - [origin enterpriseId="31023"] [categoryId=0 instanceId=41306 UserFullInfo="<ModifiedUserInfo fullName="TECH\user1" loginType="0" />" VbrHostName="vbrsrv01.tech.local" VbrVersion="13.0.1.180" Version="1" Description="Proactive support was disabled by TECH\user1."] |