This guide is for service providers who still use the legacy Service Provider Portal for Microsoft 365 until migration to the new Veeam Data Cloud portal is complete. For migration details, see Migration of Existing Customers to the New Veeam Data Cloud Portal. If you already use the new portal, click here for the correct guide.Supporting Self-Service Backups
You can allow your customers to configure and manage backup policies themselves. For details, see Editing Customers. If you do so, the customers may require your support to create and manage policies successfully. For more information on how to work with backup policies in the customer portal, see the Performing Backup section of the Veeam Data Cloud for Microsoft 365 User Guide.