Onboarding Customers

After you create a customer in VCSP Pulse, the portal displays this customer as pending. You can onboard pending customers and connect Veeam Data Cloud for Microsoft 365 to their Microsoft 365 tenant. Alternatively, you can invite your customers to finish the onboarding process themselves.

NOTE

When you finish the onboarding, you can create the first backup policy for the customer. If the Microsoft 365 tenant has more users than the Veeam Data Cloud platform threshold allows, the portal will prompt you to book a meeting with Customer Success to arrange the backup policy setup. To check availability and schedule your meeting, go to VCSP Meeting Calendar.

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