This guide is for service providers who still use the legacy Service Provider Portal for Microsoft 365 until migration to the new Veeam Data Cloud portal is complete. For migration details, see Migration of Existing Customers to the New Veeam Data Cloud Portal. If you already use the new portal, click here for the correct guide.

Managing Customers

The portal provides a workspace where you can manage your customers. You can prepare accounts for customers in VCSP Pulse and use the portal to connect Veeam Data Cloud for Microsoft 365 to their Microsoft 365 tenant and set their properties. Alternatively, you can invite them to finish the onboarding process themselves. The portal displays the customers that have not been onboarded yet as pending.

After a customer is onboarded, you can review information about the customer, modify customer settings and manage licenses. The portal also allows you to export bulk data for further analysis and reporting.

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