Setting Customer Support

You can configure access to product support for your customers. If customers need support, they must first contact their service provider. To make it easier for them to access support, specify a link to your support page. A button with this link will appear in the Support section of the customer portal.

To set up customer support, do the following:

1. Select Settings on the left.
2. Select Support.
3. Select Display support button in customer portal, to display the Support section in the customer portal.
4. In the Link field, specify the URL of the support page.
5. In the Button text field, specify the label for the button that will redirect customers to the URL specified in the Link field.
6. Click Save to apply the changes.