This guide is for service providers who still use the legacy Service Provider Portal for Microsoft 365 until migration to the new Veeam Data Cloud portal is complete. For migration details, see Migration of Existing Customers to the New Veeam Data Cloud Portal. If you already use the new portal, click here for the correct guide.

Self-Service Onboarding

You can invite pending customers to finish the onboarding process themselves. Customers will receive an email with an invitation link that allows them to sign up to Veeam Data Cloud for Microsoft 365 and connect Veeam Data Cloud for Microsoft 365 to their Microsoft 365 tenant. For details, see the Self-Service Onboarding section of the Veeam Data Cloud for Microsoft 365 User Guide.

To invite a pending customer, do the following steps:

  1. Select Customers on the left.
  2. Click the name of a pending customer in the list. Alternatively, in the Actions column, click the Onboarding button.
  3. Make sure that Invite customer to self-onboard is selected. The portal displays a list of email addresses to which you have already sent the invite.
  4. In the Emails field specify email addresses to which you want to send the invite. The email addresses must separated by comma or space.
  5. Click Send Invite if you are inviting the customer for the first time. Click Resend Invite if you are inviting the customer again.

Inviting Customer