This guide is for service providers who still use the legacy Service Provider Portal for Microsoft 365 until migration to the new Veeam Data Cloud portal is complete. For migration details, see Migration of Existing Customers to the New Veeam Data Cloud Portal. If you already use the new portal, click here for the correct guide.

Creating Customers

To offer Microsoft 365 backup as a service using Veeam Data Cloud, the service provider must create customers in VCSP Pulse. To learn more about how to create customers and assign them a Veeam Data Cloud subscription, see the Creating Customers and Requesting Subscriptions sections of the Veeam Data Cloud Guide for Service Providers.

Once the customer is created and the subscription is assigned in VCSP Pulse, the service provider must complete the onboarding process in Veeam Data Cloud for Microsoft 365. For details, see Onboarding Customers.