Managing System Notifications

You can specify the default notifications settings for your customers and manage your contacts that will receive notifications about backups, restores, and license changes for monitoring and support. You can also specify these settings individually for onboarded customers. For details, see Editing Customers.

To adjust notification settings, do the following:

1. Select Settings on the left.
2. Select System Notifications.
3. In the System Notifications section, you can configure the following options:

• To add an email address for notifications, click Add Email.
• To add a Teams channel for notifications, click Add Teams channel and specify the Teams channel incoming webhook URL. For details, see this Microsoft article.
• After you add a contact for notifications, you can specify notification topics that the contact will receive.
• To remove a contact for notifications, click the Delete button in the Actions column.
• From the Language for system notifications drop-down list, select a language in which you want to receive notifications.
• Select Allow customer admins to receive system notifications to allow your customers to receive notifications and specify the notification settings. If you disable this option, the Settings > System > Notifications page will be hidden in the customer portal, and your customers will not receive notifications.

4. Click Save to apply the changes.