Managing Alerts

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    Veeam Backup for Salesforce allows you to create alerts to notify you about important events, state changes and issues. Users assigned the Administrator role can manage alerts for all companies and Salesforce organizations in Veeam Backup for Salesforce, users assigned the Backup operator or Restore operator roles can manage alerts only for companies and Salesforce organizations within their specified scope of permissions.

    You can create alerts for the following type of events:

    • Backup policy — an alert created for this type of event can be triggered by the specified backup session results, for example, you can choose whether you want to receive notifications in case backup policies complete successfully, complete with warnings or complete with errors.
    • Restore job — an alert created for this type of event can be triggered by the specified restore session results, for example, you can choose whether you want to receive notifications in case restore jobs complete successfully, complete with warnings or complete with errors.
    • Database connection — an alert created for this type of event can be triggered if the connection to PostgreSQL databases is lost.
    • Salesforce connection — an alert created for this type of event can be triggered if the connection to Salesforce is lost.
    • License — an alert created for this type of event can be triggered if the license acquires a specific status after a regular license check performed weekly by Veeam Backup for Salesforce or a license check performed manually by a user. To learn how to perform a license check manually, see Viewing License Information.
    • File storage size — an alert created for this type of event can be triggered by the disk space usage check. The check is performed daily at 9:00 UTC, the alert will be sent if the specified threshold for the disk used space is breached.

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