Exporting and Importing Enterprise Manager Keyset

It is important to regularly back up your Enterprise Manager keys or save their copies in a safe place. If you lose a password for an encrypted backup or tape, you can unlock this backup or tape with the private Enterprise Manager key and the Enterprise Keys Restore wizard.

However, in some situations, a matching private Enterprise Manager key may be not available. This can happen, for example, if your Veeam Backup Enterprise Manager database has failed or you use a new installation of Veeam Backup Enterprise Manager and a new database. In this case, Veeam Backup Enterprise Manager will not find a matching private Enterprise Manager key in the database and will be unable to unlock the backup or tape encrypted with the public Enterprise Manager key.

You can create a backup copy of an Enterprise Manager keyset with the export operation in Veeam Backup Enterprise Manager. The exported keyset is saved as a file of .PEM format and contains private and public Enterprise Manager keys. You can save the exported keyset on the local disk or on a network share. An exported keyset can be imported back to Veeam Backup Enterprise Manager any time you need.

To export a keyset:

1. In Veeam Backup Enterprise Manager, go to the Configuration > Key Management section.
2. In the keyset list, select a keyset you want to back up and click Export.
3. Save the resulting .PEM file on the local disk or on the network share.

To import a previously exported keyset:

1. In Veeam Backup Enterprise Manager, go to the Configuration > Key Management section.
2. Click Import next to the keyset list.
3. Click Browse next to the File field and select a previously exported keyset.
4. In the Hint field, Veeam Backup Enterprise Manager displays a hint that you have provided when created the imported keyset.
5. Click Import.

When you import a keyset, it is saved to the Veeam Backup Enterprise Manager database and displayed in the keyset list in Veeam Backup Enterprise Manager.