Exporting Logs

To export logs of AHV Backup Proxy server, you can use Veeam Backup & Replication or AHV Backup Proxy. To learn how to export logs, see the following subsections:

• Exporting Logs in AHV Backup Proxy Console
• Exporting Logs in Veeam Backup & Replication Console

Exporting Logs in AHV Backup Proxy Console

Exporting log files is useful when you submit a support ticket. It is recommended that you send all log files when submitting a support ticket to ensure that comprehensive information is provided to Veeam Support Team. You can export:

• Service logs: logs of the main service of AHV Backup Proxy (Veeam Backup Agent Service)
• Agent logs: logs of Veeam Agents that are responsible for data transfer between an AHV Backup Proxy and backup repository
• Library logs: logs of VM Backup API

To export logs, do the following.

1. At the top-right corner of main menu, click the gear icon and select Appliance Settings.
2. At the Summary tab of the Appliance Settings section, click Support Bundle.
3. Select which logs you want to download.
4. Click Download to save logs to internal storage of your machine.

Exporting Logs in Veeam Backup & Replications Console

In Veeam Backup & Replication console, you can export logs for the AHV Backup Proxy server or AHV Backup Proxy backup jobs. For details, see the Exporting Logs section of the Veeam Backup & Replication User Guide.