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Log Files Export

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Log files are used to troubleshoot a variety of different situations when certain application processes may have gotten unexpected results while being executed.

To obtain log files, do the following:

Go to the main menu and click Help and Support > Support Information.
Select the Collect logs option.

To enable extended logging mode, select Configure extended logging and proceed with the Configuring Extended Logging Mode section.

Select system components for which to obtain log files.

Specify a time period for log export:

Select the Collect logs for the last N days option to specify the number of days for which to export your log files.
Select the Collect logs for the specified time period option to set up a period for log files export.
Select the Collect all logs option to export all existing log files regardless of the time period.

Specify the path and click Finish.