This is an archive version of the document. To get the most up-to-date information, see the current version.

Working with vCloud Director VMs via Self-Service Backup Portal

Veeam offers a web-based portal for vCloud Director Organization administrators. It facilitates self-service operations for vCloud Director VMs protection, including VMs and files restore. These operations do not require to create specific user accounts or assign specific roles to them at the Veeam Enterprise Manager level. For restore operations, an administrator just accesses the Self-Service Backup Portal using the default URL.

Accessing Portal

To access the portal, connect to the following URL:

https://<EnterpriseManagerServer>:9443/vcloud/<OrgName>

Working with Portal

Using the Self-Service Backup portal, you can perform the following operations:

On the Dashboard tab — view statistics on vCloud Director backups.
On the Jobs tab — examine and export job sessions data, search for jobs, create new jobs and edit jobs.
On the VMs tab — search for and restore virtual machines and vApps with a single click to their original location (preserving or overwriting the production VM or vApp).
On the Files tab — search for the files on the VM guest file system and restore the necessary files to the original location or download to the local machine.
On the Items tab — perform application item-level restore (currently, for Microsoft SQL Server and Oracle databases).

Working with vCloud Director VMs via Self-Service Backup Portal Important!

Consider the following:

To manage vCloud Director organization objects (VMs, vApps), users must have the following permissions assigned in VMware vCloud Director: General > Administrator, View General > Administrator, Control User > View Group/User.
To authenticate users, Self-Service Backup Portal uses LDAP and local user authentication. SAML authentication is not supported.
To log in to the web portal, vCloud Director organization administrators will need their vCloud Director credentials.

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